Family Time Coordinator (Social Services Assistant)

State of Oregon•Portland, OR

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Imagine an opportunity to help families by ensuring they can spend quality family time together. Imagine a position where every day is unique and your ability to adapt and be flexible is valued. If you're looking for interesting workdays and a chance to make a difference, this Family Time Coordinator position may be for you! Summary of Duties As an employee working within the Child Welfare Program , you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being. As a Family Time Coordinator, you will: Implement and manage individual visitation agreements by coordinating with case workers, clients, and caregivers. Plan visit schedules, locations, supervision levels, and safety measures using information from various sources. Review and explain visitation agreements and guidelines to clients, family members, and caregivers. Ensure children's safety and well-being during visits and transport, addressing any issues and documenting outcomes. Communicate visitation expectations and respond to post-visit inquiries from caregivers and family members. Provide transportation support for children and others associated with the case, supporting their emotional needs. Keep accurate records, prepare court notes, provide feedback to service workers, and participate in meetings and conferences.

Requirements

A valid driver’s license and acceptable driving record are required for this position.
One year of experience working in a human services or behavioral health setting OR An associate degree in any field OR An equivalent combination of education and experience.
Experience providing administrative support by coordinating schedules, managing correspondence, and maintaining organized records.
Experience narrating or documenting observations and information related to client cases, ensuring accurate and detailed record of activities and progress.
Knowledge and experience using trauma-informed practices, integrating these values into client interactions and support services to promote healing and empowerment.
Experience using clear communication skills to collaborate effectively with diverse populations, ensuring culturally sensitive and inclusive approaches in all interactions and service delivery.
Experience working with children and families from a wide variety of backgrounds and able to demonstrate intercultural competency.

Responsibilities

Implement and manage individual visitation agreements by coordinating with case workers, clients, and caregivers.
Plan visit schedules, locations, supervision levels, and safety measures using information from various sources.
Review and explain visitation agreements and guidelines to clients, family members, and caregivers.
Ensure children's safety and well-being during visits and transport, addressing any issues and documenting outcomes.
Communicate visitation expectations and respond to post-visit inquiries from caregivers and family members.
Provide transportation support for children and others associated with the case, supporting their emotional needs.
Keep accurate records, prepare court notes, provide feedback to service workers, and participate in meetings and conferences.