FAMILY SUPPORT WORKER OPS - 60932499
About The Position
Assists investigators in maintaining caseload of families receiving social services. Assists clients in completing forms for services and benefits. Assists individuals and/or families in providing and arranging for social, medical, education, employment and training, day care services and housing. Provides materials to individuals and/or families about nutrition, infant development and parenting skills. Ensures immunizations and well-baby visits are received in a timely manner. Assists individuals and/or families in learning how to access community services. Works with family to develop family support plan. Conducts interviews to collect general household data in order to assist household members. Coordinates necessary transportation for families. Maintains and updates client files. Participates in trainings. Makes referrals for emergency and ongoing services within the agency and to other agencies. Maintains liaison with community agencies and service organizations in order to determine the results of services rendered to individual clients. Performs related work as required. Provides phone and client contact support. This employee functions on an independent level while performing a variety of duties, which require initiative and sound judgment.
Requirements
- Knowledge of basic child care practices.
- Knowledge of elderly care practices.
- Knowledge of the principles and techniques of effective communication.
- Knowledge of community resources.
- Knowledge of program objectives.
- Knowledge of basic arithmetic.
- Skill in basic counseling techniques.
- Ability to assist clients in accessing communtiy resource services.
- Ability to understand and apply the metohds and practices used in medical, nursing, nutrition, child development or child care settings.
- Ability to interview clients to identify needs.
- Ability to communicate effectively.
- Ability to plan, organize and coordinate work activities.
- Ability to establih and maintain working relationships with others.
Responsibilities
- Assists investigators in maintaining caseload of families receiving social services.
- Assists clients in completing forms for services and benefits.
- Assists individuals and/or families in providing and arranging for social, medical, education, employment and training, day care services and housing.
- Provides materials to individuals and/or families about nutrition, infant development and parenting skills.
- Ensures immunizations and well-baby visits are received in a timely manner.
- Assists individuals and/or families in learning how to access community services.
- Works with family to develop family support plan.
- Conducts interviews to collect general household data in order to assist household members.
- Coordinates necessary transportation for families.
- Maintains and updates client files.
- Participates in trainings.
- Makes referrals for emergency and ongoing services within the agency and to other agencies.
- Maintains liaison with community agencies and service organizations in order to determine the results of services rendered to individual clients.
- Performs related work as required.
- Provides phone and client contact support.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
