Family Support Worker-Full Time

Centro Las Americas • Worcester, MA

386d • $45,760 - $45,760 • Remote

About The Position

The Family Support Worker is responsible for direct case management for program clients under contract with DCF. This role involves assessing client needs, developing service plans, providing direct services, and maintaining communication with DCF staff. The position also includes program management, documentation, outreach, and participation in professional development activities.

Requirements

• Bachelor's degree in Social Work, Human Services, Psychology, Sociology, or Social Rehabilitation preferred.
• 1 year of experience in social work or related field preferred.
• Excellent written and oral communication skills.
• Strong organizational and leadership skills.
• Ability to work collaboratively and independently.
• Self-motivated and resourceful with the ability to meet deadlines and multi-task.
• Proficient in Microsoft Office.

Nice To Haves

• Aptitude in parent support preferred.
• Fluency in Spanish preferred.

Responsibilities

• Conduct intake assessments and establish service plans in collaboration with DCF case workers.
• Maintain program quality through participation in staff orientation and training.
• Provide direct services to clients and families, including skills building and service navigation.
• Maintain accurate documentation of interactions with clients and families.
• Participate in agency-sponsored trainings and special events.
• Conduct outreach activities among DCF case management staff to increase program utilization.
• Meet qualifications for credentialing and maintain that status.

Benefits

• 401(k)
• 403(b)
• Employee discount
• Loan forgiveness
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree