Family Support Specialist - Orange County and Osceola County

Orlando Health•Orlando, FL

8h•Onsite

About The Position

Under the supervision of the Family Support Worker Supervisor, this role optimizes the home environment for the physical, mental,and emotional well-being of children who are at risk of being abused or neglected, assisting in strengthening the parent-child relationship by improving parenting skills, reducing family stress, and meeting needs of parents. Service provision in this position is primarily field based in the clients’ homes.

Requirements

High School diploma or its equivalent is required.
Valid Florida driver’s license.
Minimum two (2) years driving experience with no more than six (6) points, at least 21 years of age, and must be insurable under the Orlando Health insurance carrier’s requirements and standards.
Access to an automobile and the ability to travel to various sites throughout the community using one’s own vehicle.
One (1) year of experience working in supporting families, reducing family stress, and teaching positive parent-child interaction is required. Experience can have been gained through previous employment or related activities.
Must demonstrate a knowledge of and belief in a non-violent approach to disciplining children.

Responsibilities

Works with individual clients, providing services to them during home visits.
Establishes and maintains a trusting relationship with at-risk families by providing regular client contact through home visits.
Maintains a quarterly home completion rate of at least 80% as required by Healthy Families America (HFA) Standards and Healthy Families Florida (HFF).
Performs developmental assessments according to the intervals needed and completes the documentation in a timely manner.
Maintains all outcomes measures at the required levels.
Develops individual case plan with goals, objectives, and activities to meet client needs.
Performs follow-up on Family Goal Plans, Child Development assessments and any community referrals given to clients.
Applies knowledge of familial issues to increase positive interaction between the children and parenting partners.
Helps parents learn problem solving and coping skills by providing curriculum materials/guidance and/or by providing referrals to appropriate community agencies.
Assists families on their caseload, as well as those on their team’s caseload, by assisting parents in scheduling and attending appointments for doctors, social service agencies, and other necessary services. Ensures that the team can meet or exceed their required outcomes.
Demonstrates familiarity with community resources and accesses them appropriately to meet the needs of families.
Records client observations and activities as required in a complete and concise manner within the required twenty-four-hour period.
Demonstrates the necessary flexibility to accommodate varying schedules, including early mornings, nights, and weekends as required.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards.
Maintains compliance with all Orlando Health policies and procedures.