Family Support Specialist - FT

RISE INC FAMILY•Surprise, AZ

11d•$22 - $23•Remote

About The Position

RISE is hiring full time and/or part time Family Support Specialists for Maricopa county clients. This is a remote position with occasional in office work out of our Surprise, AZ office, This position delivers the Family Connections and Nurturing Parenting Programs using evidence-based models, in-home case management and supportive services to families based on the needs, concerns, and/or stressors identified by Arizona Department of Child Services (ADCS) and the Family in order to enhance protective capacities and factors within the home to stabilize and preserve the home environment through behavioral changes by the parent/caregiver through the implementation of the RISE Services Inc. mission, vision, and values and compliance with all company and state regulations and policies.

Requirements

Must have a minimum of a Bachelors level degree with related work experience working with family dynamics
Education and/or experience related to the service provided, including the ability to relate to families of varied lifestyles, backgrounds, and ethnicities; including experience with cultural diversity, assessing a familys strengths and weaknesses, knowledge of child abuse, neglect and child development, and a working knowledge of the Department of Child Safety
Must have verbal and written communication skills adequate to the specific job task required and communicate effectively in individual or group situations including demonstrating listening skills; must be able to communicate effectively in writing using accurate grammatical form; must be able to read and interpret written information; and must be able to communicate with multiple customers including the people receiving support, advisors, state personnel (ADCS) and others
Ability to write and review assessments, maintain accurate documentation, and interpret policies and state Family Preservation regulations
Language ability (other than English) may be required to meet specific needs of people receiving support
Appropriate telephone etiquette and skills required along with utilization of personal cell phone
Knowledge of Microsoft Office software, Google Workspace and Google Suite
Ability to work flexible hours and travel as needed
Occasional evening hours will be required to accommodate clients' schedules
Must be able to obtain a clear pre-employment drug test result, as well as clear random annual drug testing results
Must obtain satisfactory background check and a Level One Fingerprint Clearance Card (Must clear an Arizona Central Registry check; have not been placed on probation or parole for the last ten (10) years from present date; and/or have no civil, criminal, or juvenile restraining orders within the last ten (10) years from present date)
Must have reliable transportation that passes RISE random vehicle inspections; possess valid car insurance and registration and a valid Arizona driver's license that has not been suspended or revoke within the last three (3) years from present date

Responsibilities

Provide short term, time-limited coordination of services and resources to all assigned families based on the needs, concerns and stressors of the child(ren) and the family, and enhance the protective capacities or strengthen the protective factors identified and outlined by ADCS
Meet with families based on contract requirements and their needs (weekly, monthly) to address and resolve issues or concerns, using evidence-based curriculum and community resources including but not limited to: nutrition and home management, communication and negotiation skills, child development, education on safe sleep, systems of support
Accepts responsibility for cases assigned by the Team Lead. Works collaboratively with the Team Lead to support and assist the family in reaching positive outcomes
Ensure contract timelines are met including weekly progress notes, and all other assigned tasks
Be flexible to meet the needs of the families served, including evenings and weekends; accepts emergency phone responsibility when assigned.
Extensive travel around the assigned county or metro area is required