Family Support Specialist-Human Services-BFA-Region 2-Jackson Co.
About The Position
Under general supervision, perform work at the full-performance level by determining eligibility for all TANF and economic service programs accurately and efficiently. Assist clients in becoming self-sufficient via department services and community programs. Complete assessments and activity placements. Must process applications and conduct telephone and face-to-face interviews within program requirements. Analyze and interpret aptitude test results to direct the development of employment goals for applicants. Make referrals to appropriate agencies when necessary. Work must adhere to policies outlined by the Office of Family Assistance. Employees must possess a valid driver's license and must have access to transportation for required travel. Performs related work as required. Travel to all district counties may be required: Roane, Jackson, Calhoun, Wirt
Requirements
- Bachelor's degree from an accredited college or university.
- One year of full-time or equivalent part-time paid experience in interviewing clients, customers or the public and evaluating the data against established standards and guidelines, or in a field of work where experience has been gained in helping troubled individuals and/or families toward normal social development.
- Valid driver's license
- Access to transportation for required travel.
Responsibilities
- Determine eligibility for all TANF and economic service programs accurately and efficiently.
- Assist clients in becoming self-sufficient via department services and community programs.
- Complete assessments and activity placements.
- Process applications and conduct telephone and face-to-face interviews within program requirements.
- Analyze and interpret aptitude test results to direct the development of employment goals for applicants.
- Make referrals to appropriate agencies when necessary.
- Adhere to policies outlined by the Office of Family Assistance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Number of Employees
11-50 employees
