Family Support Provider

Brightli•Trenton, MO

12d

About The Position

As a Family Support Provider, you will play a vital role in assisting families with children facing mental health challenges. Your responsibilities include offering support, coaching, and resources to help families navigate these difficulties effectively.

Requirements

Must self-identify as a present or former primary consumer of mental health services.
High school diploma or equivalent.
Completion of the State-approved FSP training program.
Job commitment from a mental health agency.
Strong knowledge of case management and rehabilitation methods.
Ability to build trust and rapport with families facing mental health challenges.
Excellent communication skills—both verbal and written.
Problem-solving mindset and ability to evaluate services for improvement.
Familiarity with mental health training techniques and practices.

Responsibilities

Assist and coach families to increase their knowledge and awareness of the child’s needs, illuminating the path toward understanding and nurturing familial bonds.
Help families build helpful relationships with child and family team members, fostering connections that strengthen support networks and empower growth.
Provide helpful materials such as videos, books, articles, or internet addresses, offering a treasure trove of resources to enrich and empower families on their journey.
Offer moral support during crises and critical periods, standing alongside families as a pillar of strength and resilience in times of need.
Assist families with meeting preparations, ensuring they feel supported and equipped to navigate important milestones and appointments.
Develop individualized service plans that address family needs, tailoring support to the unique circumstances and aspirations of each family unit.
Participate in staffing to ensure continuity of care, collaborating closely with the treatment team to provide seamless support and coordination.
Make or assist in outside referrals for issues beyond the treatment milieu, extending a guiding hand to connect families with additional resources and support networks.
Assist with the intake process, completing initial paperwork and explaining the program concept, laying the foundation for a journey of healing and growth with warmth and clarity.
Represent the agency in a professional manner, embodying integrity and dedication in every interaction and endeavor.
Document all services provided in accordance with DMH/CARF Standards, ensuring transparency and accountability in delivering high-quality care.
Provide crisis intervention as necessary, offering a steady presence of reassurance and support in moments of turmoil.
Facilitate group education as scheduled, fostering learning and connection among families in a nurturing and supportive environment.
Obtain trainings to assist in professional development, meeting 36 hours every 2 years, demonstrating a commitment to continuous learning and improvement in service delivery.

Benefits

29 Days of PTO
Eligibility for HRSA Loan Repayment ( subject to requirements )
Comprehensive benefits package: health, dental, vision, retirement, life insurance & more
Competitive 401(k) Retirement Savings Plan – up to 5% match
Company-paid basic life insurance
Emergency Medical Leave Program
Flexible Spending Accounts – healthcare and dependent care
Health & Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement (when applicable )
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness