Family Support Navigator

Liberty Resources / Liberty POST•Rochester, NY

29d

About The Position

The Family Support Navigator will partner and engage with families and individuals impacted by substance use disorders, providing education on the progression of addiction, how to access the service delivery system, what to expect when accessing treatment services, and assisting with linkages to services.

Requirements

Bachelor’s degree in human services and at least two years of work experience in the field of human services.
Demonstrate the ability to apply technical and professional knowledge to daily practice in the field.
Demonstrate initiative, sound judgment and understanding of issues affecting individuals and families in the OASAS system.
Must be able to work independently and with flexibility in days and hours of work.
Excellent verbal and written communication skills and computer literacy are required.
Perform well in a team approach.
The ability to solve complex problems using creating solutions and act consistently in a manner that demonstrates dignity and respect to individuals and families.
The ability to understand, support and operate from a strength-based approach; display professionalism in all settings; recognize the importance and benefits of relationship-building and collaborating with other service providers.

Responsibilities

Engage and partner with individuals whom are actively utilizing heroin, opiates, and other substances and link them to the existing and emerging array of substance use disorder supportive and recovery oriented services within Monroe County.
Engage and partner with family members of individuals actively utilizing heroin, opiates, and other substances providing education and assistance with accessibility to services.
Be readily available to individuals and families, ensuring appropriate services are available at the most critical time, when individuals are requesting them.
Navigating the Monroe County service delivery system and advocating for the immediate needs of the individuals being served.