Family Support Educator - St. Louis

Acadia Pharmaceuticals Inc. • MO

99d • $124,000 - $170,000

About The Position

Acadia is advancing breakthroughs in neuroscience to elevate life. Since our founding, we have been working at the forefront of healthcare to bring vital solutions to people who need them most. We developed and commercialized the first and only FDA-approved drug to treat hallucinations and delusions associated with Parkinson’s disease psychosis, and the first and only approved drug in the United States and Canada for the treatment of Rett syndrome. Our clinical-stage development efforts are focused on Prader-Willi syndrome, Alzheimer’s disease psychosis, and multiple other programs targeting neuro-psychiatric and neuro-rare diseases. For more information, visit Acadia.com and follow us on LinkedIn and X. The Family Support Educator will provide expert field-based patient education and support throughout the treatment journey for the Rett community, serving as a dedicated point of contact for Rett families regarding clinical education-related questions about disease state and product education.

Requirements

• Bachelor’s degree, with an emphasis in life sciences preferred.
• 5+ years of relevant experience in Pharmaceutical Industry, Patient Access, National Accounts, Specialty Pharmacy.
• At least 2 years of Patient Support, Education or Leadership experience.
• Rare Disease, Product Launch, Advocacy, Medicaid and Medicare expertise strongly preferred.
• Strong background and understanding of field environment in healthcare industry.
• Track record of increased responsibilities.
• Strong history of successful cross functional collaboration.
• Demonstrated success in leading without authority.
• Experience working with provider offices or similar pharmaceutical support program strongly preferred.
• Exemplary interpersonal skills.
• Strong written and verbal communications as well as presentation skills.
• Excellent computer skills, including knowledge of Microsoft Office products.
• Ability to manage expenses within allocated budgets.
• Ability to travel up to 70%.

Nice To Haves

• Rare Disease experience strongly preferred.
• Experienced in patient/caregiver education strongly preferred.
• Account Management experience preferred.
• Advocacy experience preferred.

Responsibilities

• Provide disease state, product, and ongoing therapy management education upon request, in consumer friendly language to the Rett community.
• Determine individual needs of patients and caregivers, and serve as an ongoing resource to provide appropriate education and resources.
• Collaborate with and provide support for the entire assigned territory, which consists of multiple internal cross-functional partners.
• Possess expert knowledge and provide insights to internal stakeholders to develop tools and resources to address educational gaps.
• Demonstrate deep knowledge of disease state, product, and Acadia Customer Support Programs.
• Moderate, lead and present caregiver speaker programs as needed, and attend community events within assigned territory.
• Provide in-service to physician offices to educate about the Family Support Educator role and patient support resources.
• Identify and execute on opportunities to provide leadership within the Family Support Educator team.
• May provide formal mentorship and/or development opportunities with new Family Support Educator team members.
• Identify training and development opportunities related to Patient Support Services.
• Ensure compliance with all laws, regulations, policies and demonstrate Acadia values.

Benefits

• Competitive base salary, bonus, new hire and ongoing equity packages.
• Medical, dental, and vision insurance.
• Employer-paid life, disability, business travel and EAP coverage.
• 401(k) Plan with a fully vested company match 1:1 up to 5%.
• Employee Stock Purchase Plan with a 2-year purchase price lock-in.
• 15+ vacation days.
• 13 -15 paid holidays, including office closure between December 24th and January 1st.
• 10 days of paid sick time.
• Paid parental leave benefit.
• Tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree