Family Support Coordinator

The Arc Of Greater New Orleans•New Orleans, LA

19d

About The Position

The Family Support Coordinator assists families with children who have disabilities by connecting them to resources located in their communities. They seek to provide opportunities to these families and children both locally in their communities as well as at home. They also offer education and support to these families to increase their ability to coordinate and facilitate opportunities for themselves and their children.

Requirements

Bachelor's or Master's degree in a Human Service related field required
Must have experience working with children and families after completing your educational requirements
Must be empathetic and understanding toward children and families
Must be able to maintain confidentiality and use discretion as it pertains to children and families
Must have a valid LA driver’s license, reliable transportation, and auto insurance
High usage – Cell phone.

Nice To Haves

Experience working with children with disabilities is preferable

Responsibilities

Office time is required daily to complete all necessary job duties, such as documentation and file maintenance
Develop Individualized Family Service Plans with families on or before the due date
Make face-to-face visits at least quarterly
Coordinate continuity of care
Maintain regular monthly contact with the child/family
Assist with obtaining transportation for appointments related to the child’s service plan
Promote collaboration and inclusion to the child and their family
Assist family in identifying needs for their child
Promote family-to-family support
Link families to service delivery systems
Provide family with information regarding disabilities and how to accommodate them as needed
Assist the family in developing a support network
Enhance the child’s/family’s skills and abilities in procuring services to meet his/her needs
Assist the family in developing a transition plan
Promote development of provider resources where services are incomplete or non-existent
Attend monthly staff meetings and weekly, one (1) hour individual supervision meetings with Program Coordinator or Director, and quarterly field supervision
Complete at least eight (8) hours of agency orientation within five (5) working days of employment, eight (8) hours of training for the target population within five (5) working days of employment, twenty-four (24) hours of Family Service Coordination training, in addition to eight (8) hours specific to Early Steps
Obtain forty (40) hours of training annually
Complete and submit ALL IFSP forms on time (5 days after meetings)
Keep all family contact information current
Updater progress daily regularly
Document all communication, both verbal and written. This documentation should be precise and detailed.
Completion of all required billing documentation
Notify the supervisor of any changes in the daily schedule
Any other duties not listed above but requested by the Program Coordinator, Department Director, or Executive Director