Family Support and Visitation Specialist

UnitedHealth Group • Fremont, NE

5h • $20 - $36 • Hybrid

About The Position

Family Support and Visitation Specialist engages in coaching, role modeling, and teaching nurturing parenting practices during family visitations. Family Support and Visitation Specialist will also provide face-to-face assistance, coaching, teaching, and role modeling in the family home and community settings to prepare the natural family for reunification.
Schedule: Up to 40 hours per week, scheduled based on client needs. Work may occur on any day of the week and possible evenings
This is a hybrid work structure, with a mix of on-site field responsibilities and potential remote coordination. Candidates must be flexible to travel locally based on client needs. Field work is determined by client needs and may occur any day of the week, including weekends and evenings
Location: Must be commutable distance to either:
1941 S 42Nd St, Suite 328, Omaha, NE (Primary Office)
230 East 22 Street. Suite 4, Fremont, NE 68025
If you reside in Nebraska, you’ll enjoy the flexibility to telecommute as you take on some tough challenges.

Requirements

• Bachelor’s degree in Human Services, Social Work, Psychology, Early Childhood Development or related field
• 1+ years of computer proficiency experience (including the ability to work on multiple web browsers using dual monitors at the same time to include Microsoft Office)
• 3+ months of experience working with families and individuals with diverse needs
• Ability to work a flexible schedule to include evenings and weekends Up to 40 hours per week, based on client needs
• Ability to travel 75%25 of the time (60-70 miles one way) between Iowa and the Omaha and\or Freemont, Nebraska Office locations
• Access to reliable transportation, with a current and non-restricted valid state driver’s license and state-required insurance

Nice To Haves

• 1+ years of experience in the Human Services field
• 6+ months of experience working with families involved in the justice or child welfare systems
• 6+ months of experience providing direct services in home or field-based environments
• Experience in social services, child welfare or family support UnitedHealth Group is working to create the health care system for tomorrow
• Knowledge of the needs of families who are involved in the child welfare or juvenile justices’ system
• Strong oral and written communication skills — specifically telephone skills
• Demonstrated effective organizational skills and scheduling skills as observed in day-to-day work
• Excellent customer service skills
• Excellent interpersonal and problem-solving skills
• Attention to detail, as observed in day-to-day work
• Excellent time management and prioritization skills
• Must demonstrate flexibility, ability to follow through on all tasks in a timely fashion, good attention to detail and a willingness to learn
• Strong team player, initiative in achieving individual and team goals, and team building skills
• Able to handle sensitive issues with members and providers in a confidential manner
• Demonstrates initiative in achieving individual, team, and organizational goals and objectives
• Creative problem-solving skills with the ability to use community and network resources to meet members' needs
• Ability and flexibility to assume responsibilities and tasks in a constantly changing work environment

Responsibilities

• Attend and participate in team meetings
• Complete required training as assigned by supervisor
• Complete reporting requirements including documentation of each service provided, travel logs and monthly reports as requested by supervisor to ensure timely billing
• Maintain a caseload of clients as agreed upon with supervisor
• Provide written and/or oral communication with referral sources on a consistent basis
• Monitor caseload authorizations and coordinate with case manager for necessary updates
• Contacting assigned client within 24 hours of supervisor assignment
• Scheduling sessions to meet the needs of the family/client
• Complete documentation within 24 hours of service
• Supervising parental and sibling interactions
• Provide education and support to members and their families, who are justice or court involved, helping navigate the health care system for physical and behavioral health services
• Participate in Interdisciplinary team meetings and reunification planning with justice facilities and provide information to assist with safe transitions of care
• Providing resources to families.
• Performs other duties as assigned

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees