Family Support and Engagement Specialist

Children's Home Society Of Florida • Ocala, FL

132d

About The Position

The Family Support and Engagement Specialist is responsible for initiating and maintaining regular long-term home visiting services, transportation, providing referrals to other needed support services, as well as, assessing participants to determine service needs. Overall, the Family Support and Engagement Specialist contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.

Requirements

• High school diploma or GED equivalent, required.
• Florida Driver's License within 30 days from hire with daily access to a reliable and insured vehicle, required.
• Minimum of one year experience working with or providing services to children and families, required.
• Minimum of one year of experience working with culturally diverse young children and families in a human services or early childhood education setting, required.

Nice To Haves

• Bilingual in Spanish, strongly preferred.

Responsibilities

• Screen and assess families referred to Healthy Families for program eligibility, while identifying the presence of physical, mental, and emotional well-being factors and enhancing the home environment by providing resources to strengthen the parent-child relationship.
• Participate in clinical or case staffing for in-home counseling services to Healthy Families program participants, meeting established program outcome goals and upholding the CHS Standard of Care.
• Develop a set of actionable and targeted change management plans including communication, roadmaps, training, and resistance management plans.
• Directly transport, when necessary, or arrange for client transportation for activities such as medical appointments, counseling, parent leadership meetings, shopping, other social service agency meetings, or emergency services.
• Oversee compliance with HS/EHS, CHS, COA, licensing, contractual, quality, and outcome standards.
• Monitor quality of care by complying with contract requirements for contacting clients by phone, by letter, and/or by conducting home/residential visits.
• Collaborate with stakeholders, such as EBP developers, academic partners, provider agencies, community organizations, and cross-system partners to support EBP initiatives and implementation.
• Provide access to health services and other community resources/referrals to support healthy childhood growth and development, as appropriate.
• Develop comprehensive client-driven Family Goal Plans that clearly identify specific goals, objectives, and service needs.
• Teach positive parenting skills and age-appropriate discipline options to assist in strengthening parent-child interaction to enhance the family functioning to improve self-sufficiency.
• Provide appropriate modeling techniques, education, activities, and other support as delineated in the Home Visit Service Plan.
• Promote the program at community resource fairs, meetings and other community events.
• Create and maintain client clinical and case records, documenting activities as required by the contract and CHS standards.
• Meet with supervisor weekly to provide comprehensive data updates to the Program Manager regarding the status of screening/assessment activity.
• Perform all job functions as set forth by the Healthy Families Florida contractual requirements to ensure the delivery of quality services.
• Maintain or exceed at least 80% of quarterly home visits as required by Healthy Families Florida.
• Contribute to a positive, engaging work environment.
• Develop a strong knowledge base and stay current on job-related issues and trends.
• Participate actively in departmental meetings, training and education, as well as the quality process.
• Comply with CHS's code of conduct, policies, procedures and other obligations.
• Assist with training other team members and providing back up when necessary.
• Pick up projects on the fly; perform other duties as assigned from time to time.
• Demonstrate the CHS Common Bond values in the performance of all job duties.

Benefits

• Uplifting mission-driven work culture
• Growth and professional development opportunities
• Great benefits package, including generous paid time off and holidays

What This Job Offers

• Industry: Justice, Public Order, and Safety Activities
• Education Level: High school or GED