Family Services Specialist I/II

Oklahoma Human ServicesTishomingo, OK
3dOnsite

About The Position

Family Services Specialist I/II This is a full-time position in an office setting Monday through Friday 8:00 AM - 5:00 PM. This position is located in Tishomingo, Oklahoma. Annual Salary: Level I H14A: $37,440.00 + Full State Employee Benefits Level II H14B: $40,248.00 + Full State Employee Benefits Travel is occasional. Must possess a valid driver's license and maintain required car insurance. Days worked will be Monday through Friday, 8:00 AM to 5:00 PM. Minimum Qualifications: Level I: Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience. Level II: Education and Experience requirements consist of a bachelor’s degree; OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree. OR two (2) years of experience as a Family Services Specialist. Job Responsibilities Greet clients in a professional and kind manner in an OKDHS retail space. Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services. Interview clients in an office setting or via phone. Manage a caseload. Compile data and complete documentation to determine eligibility. Make appropriate program referrals to community resources. Participate in individual and staff conferences. Must attend all mandatory training associated with the position. __________ If you have questions, please contact [email protected] OKDHS is a Fair Chance Employer. This is a position in the Oklahoma Civil Service Announcement Number: 25-JD310 P106039/JR49984

Requirements

  • Must possess a valid driver's license and maintain required car insurance.
  • Level I: Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
  • Level II: Education and Experience requirements consist of a bachelor’s degree; OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree. OR two (2) years of experience as a Family Services Specialist.

Responsibilities

  • Greet clients in a professional and kind manner in an OKDHS retail space.
  • Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services.
  • Interview clients in an office setting or via phone.
  • Manage a caseload.
  • Compile data and complete documentation to determine eligibility.
  • Make appropriate program referrals to community resources.
  • Participate in individual and staff conferences.
  • Must attend all mandatory training associated with the position.

Benefits

  • Full State Employee Benefits

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Number of Employees

251-500 employees

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