Family Services Specialist I/II

Oklahoma Human Services•Ardmore, OK

About The Position

Family Services Specialist I/II This position is located in Ardmore, Oklahoma. Annual Salary: Level I H14A: $37,440.00 + Full State Employee Benefits Level II H14B: $40,248.00 + Full State Employee Benefits Travel is Occasional. Must possess a valid driver's license and maintain required car insurance. Minimum Qualifications: Level I: Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience. Level II: Education and Experience requirements consist of a bachelor’s degree; OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree. OR two (2) years of experience as a Family Services Specialist. Job Responsibilities Manages a caseload and provides services for individuals and their families. Evaluates the needs of individuals and families and make referrals to community resources. Assesses the needs of individuals and determines eligibility for specific programs. Interviews clients by phone or in an office setting. Compiles data, complete documentation, and enters data electronically to determine eligibility. Participates in individual and staff conferences and committee work as assigned. Must attend all mandatory training associated with the position. Establish, engage, and grow positive and effective community partnerships with interested members of the public, service providers, and vendors in a supportive and teamwork-oriented professional manner; work effectively with partners to serve shared customers while maintaining confidentiality. __________ If you have questions, please contact [email protected] OKDHS is a Fair Chance Employer. This is a position in the Oklahoma Civil Service Announcement Number: 26-BC001 83006462/JR54511

Requirements

Must possess a valid driver's license and maintain required car insurance.
Level I: Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
Level II: Education and Experience requirements consist of a bachelor’s degree; OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree. OR two (2) years of experience as a Family Services Specialist.

Responsibilities

Manages a caseload and provides services for individuals and their families.
Evaluates the needs of individuals and families and make referrals to community resources.
Assesses the needs of individuals and determines eligibility for specific programs.
Interviews clients by phone or in an office setting.
Compiles data, complete documentation, and enters data electronically to determine eligibility.
Participates in individual and staff conferences and committee work as assigned.
Must attend all mandatory training associated with the position.
Establish, engage, and grow positive and effective community partnerships with interested members of the public, service providers, and vendors in a supportive and teamwork-oriented professional manner; work effectively with partners to serve shared customers while maintaining confidentiality.