Family Services Specialist I/II

King and Queen County • VA

99d

About The Position

King and Queen County is seeking a compassionate Family Services Specialist I/II seeking to make a difference in the lives of children, families, and vulnerable adults. Are you looking for a flexible work environment in a rural county where you can do meaningful work helping people every day? Do you thrive in a team-based approach to human services? Do you want to work with a community of dedicated professionals? If you do, we are looking for you. This is an opportunity to work in a county that appreciates their employees and values excellent service to their residents. Our ideal candidate will work well independently and collaboratively with a team, demonstrate a passion for working with the community and a desire to help people achieve their goals. Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as, Adult/Adult Protective Services, Child Protective Services, and Foster Care/Adoption. Employees perform routine- to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action. Family Services Specialist II is the full performance level in the occupational group for Family Services. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods in Employment Services and Child Care, and basic service level caseloads of Adult/Adult Protective Services, Child Protective Services, Foster Care, Adoptions. Employees may provide services in all program areas or specialize in one or several program areas. Typically employees perform all tasks independently and only seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement.

Requirements

• Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area
• Some knowledge of social work principles and practices; human behavior and motivational theory; and social, economic, and health problems
• Skill in operating a motor vehicle and personal computer with associated software
• Demonstrated ability to communicate effectively both orally and in writing
• Ability to interview, assess needs, counsel and refer clients to other resources as needed
• Ability to develop and implement service plans in order to ensure the delivery of appropriate services to the client
• Ability to make sound judgments within the framework of existing laws, policies, and regulations
• Ability to respond to the client's emotions in order to accomplish services objectives
• Ability to plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities
• Ability to establish and maintain effective relationships
• Ability to stay abreast of current trends and developments in the social work field

Nice To Haves

• Possession of a BSW or MSW degree is desirable
• Demonstrated experience and/or training in child welfare is desirable
• Demonstrated experience in working with families is desirable

Responsibilities

• Interprets laws, policies and regulations as applied to specific area of responsibility
• Monitors, coordinates and administers specific programs as assigned
• Coordinates services within specific area of responsibility
• Interviews and assesses customer needs and other relevant factors – such as education/skill levels, abilities, interests, and support systems
• Informs clients of related service programs rules/regulations, and right to participate
• Presents cases to determine appropriate services and writes/implements service plans
• Provides case management services to monitor compliance
• Manages program waiting lists
• Tracks expenditures, prepares/submits budget estimates and ensures payment for services
• Completes necessary federal, state and local planning and reporting requirements
• Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers
• Conducts overall monitoring of programs in specific area of responsibility
• Serves as resource to clients and the community in area of expertise
• Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care

Benefits

• Medical Insurance (Employer paid health benefits with no employee contribution for the employee)
• Health Savings Account (Employer makes monthly contributions to your account)
• Dental Insurance
• Vision Insurance
• Annual Leave
• Personal Leave
• Sick Leave
• 14 Paid Holiday Days
• Family Medical Leave (FMLA)
• Civil Leave
• Military Leave (in accordance with the Code of Virginia and United States Code)
• Bereavement Leave
• Group Life Insurance
• Employee Assistance Program (EAP)
• Virginia 529 College Savings Plan
• Virginia Retirement Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree