Family Services Coordinator
About The Position
Are you passionate about supporting families and creating meaningful connections? May Institute’s Norwood School is looking for you! We are hiring a Family Services Coordinator who will serve as a trusted partner to our students, families, and interdisciplinary teams—ensuring communication, collaboration, and care are at the heart of everything we do. This role is ideal for a compassionate, organized professional who thrives in a collaborative environment, enjoys problem-solving, and finds purpose in supporting families of students with special needs. If you’re energized by relationship-building, advocacy, and making a real difference every day, we’d love to meet you.
Requirements
- Master’s degree preferred (LCSW, LICSW, or LMHC); Bachelor’s degree required in Social Work, Psychology, Special Education, or a related field
- Direct, relevant experience working with families of students receiving special education services
- Strong interpersonal skills with confidence navigating complex and sensitive situations
- Proven ability to collaborate across multidisciplinary teams
Nice To Haves
- Experience with Applied Behavior Analysis (ABA) strongly preferred
Responsibilities
- Serve as the primary liaison for families, providing consistent communication, consultation, and support across an assigned caseload
- Partner with parents, guardians, and outside agencies to address concerns, resolve issues, and ensure seamless coordination with school-based teams
- Support families with guardianship planning, benefits navigation, and student transitions
- Provide individual and/or group training opportunities for parents, tailored to family and student needs
- Collaborate closely with all departments to ensure family goals, concerns, and priorities are integrated into student programming
- Offer individual counseling to students, as appropriate
- Promote a family-centered, strengths-based approach aligned with best practices in special education and ABA
Benefits
- Generous Paid Time Off: Enjoy ample vacation time along with 10 paid holidays
- Comprehensive Health Benefits: Get covered with competitive medical, dental, and vision insurance
- Investing in Your Growth: Take advantage of paid training and certification opportunities to level up your skills
- Support When You Need It: Access our Employee Assistance Program (EAP) for confidential support and guidance
- Investing in Your Education: Pursue your educational goals with our tuition reimbursement and loan repayment assistance programs
- Secure Your Future: Plan for retirement with confidence through our 403B retirement plan with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1-10 employees
