Family Services Caseworker II

State of Maryland • Allegany, MD

31d

About The Position

A Family Services Caseworker II is the full performance level of work in local departments of social services that provide direct social services to troubled individuals or families and are designed to sustain and improve the social, health, economic, behavioral and emotional functioning of customers. Employees in this classification do not supervise other positions. Employees in this classification receive general supervision from a Licensed Social Worker. Employees in this classification may be required to work evenings and on weekends and may be assigned to provide on-call coverage. Work is performed in customer’s homes, schools, hospitals and other community settings. Employees may be required to deal with potentially hazardous situations.

Requirements

• EDUCATION : A Bachelor’s degree from an accredited college or university in an appropriate behavioral science, such as: child development, sociology, social work, psychology, counseling, nursing, criminology, juvenile justice, human growth and development, human services, mental health or human resources management that includes at least 30 credit hours in human services or human development.
• EXPERIENCE : Two years providing casework or community organizational services in a public or private social service agency.
• Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
• Employees in this classification must complete an approved training program and pass a competency test prior to permanent appointment to positions.
• Employees in this classification are required to meet mandatory standards for continuing education as determined by the Department of Human Services. Employees who fail to obtain the required continuing education credits shall be subject to disciplinary action including demotion, suspension and dismissal.
• Employees in this classification may be subject to on-call duty and may be required to provide telephone numbers at where they can be reached.

Responsibilities

• Assists customers in identifying, developing and using their potential capabilities and community resources to resolve social, health, emotional, behavioral and economic problems
• Interviews customers to obtain information needed to determine eligibility for social services
• Assesses case situations to make recommendations to supervisor regarding individualized plans of service
• Provides limited counseling and crisis intervention services to customers regarding personal, economic and social problems
• Establishes and maintains personal contact with other social services agencies and community resources to facilitate the referral of individual customers
• Checks public records, such as birth records, for data and to verify information such as income, kinship and residence
• Prepares and manages case records and reports concerning information secured and services rendered
• Testifies in legal proceedings regarding family service cases
• Develops and implements a personalized training plan to maintain and upgrade knowledge and skills related to the delivery of direct services
• May testify in court as an expert witness
• May provide on-call coverage
• May participate in the investigation of suspected child or adult abuse or neglect
• May make recommendations to place children in foster and adoptive homes
• May participate in the initial investigation of fatalities that result from suspected abuse or neglect
• Performs other related duties

Benefits

• health insurance, dental, and vision plans offered at a low cost
• Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).
• Annual Leave – ten (10) days of accumulated annual leave per year.
• Sick Leave – fifteen (15) days of accumulated sick leave per year.
• Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
• Holidays – State employees also celebrate at least twelve (12) holiday per year.
• Pension – State employees earn credits towards a retirement pension.
• Positions may be eligible for telework.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees