Family Services Case Worker

Boys Town-posted 4 months ago
Full-time • Entry Level
New Orleans, LA
1,001-5,000 employees
Religious, Grantmaking, Civic, Professional, and Similar Organizations
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Provides in-home intervention to children and their families utilizing a skill based, solution focused model to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques accessing community resources and support.

  • Provides safe and effective services
  • Adheres to policies related to safety and boundaries with service recipients.
  • Attends safety and abuse risk management training as assigned.
  • Adheres to procedures related to managing high-risk activities and supervising service recipients.
  • Reports suspicious or inappropriate behaviors and policy violations.
  • Follows mandated abuse reporting requirements.
  • Develops and maintains effective working relationships with families and with community service resources.
  • Provides screening and assessment to determine program eligibility and identifies areas to address in the service plan if applicable.
  • Provides training and support in the development and utilization of functional skills to families with problems.
  • Assesses problems and provides care to youth and families; monitors individual and family progress in the attainment of predetermined goals.
  • May provide outreach and prevention services to include increasing community awareness.
  • Maintains appropriate level of direct contact with families per program requirements.
  • Provides consumers training in the management of difficult behaviors.
  • Promotes family self-determination by assisting family in identifying and accessing community services.
  • Educates families on the needs of good physical health, quality medical attention and preventive health care.
  • Assists families in building on their spiritual and religious beliefs or practices.
  • Promotes culture of professionalism through role modeling and respect.
  • Meets with families and children at various locations; utilizes own vehicle to travel to work destinations.
  • Prepares and submits reports and recommendations concerning case load status.
  • Reports any critical incidents involving family members or staff according to standard reporting guidelines.
  • Prepares proper documentation and service plans in a timely manner.
  • Implements feedback from supervisor.
  • Ensures compliance with all contractual, regulatory, program, and accrediting body standards.
  • Notifies supervisor of change in professional status or standing.
  • May be trained to become a certified Common Sense Parenting Instructor.
  • Master's degree in Social work or Counseling required.
  • Minimum 1 year of experience including working with children and families required.
  • Possess a valid driver's license with a good driving record.
  • Ability to provide own transportation to complete travel requirements of the job required.
  • Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required.
  • Available rotationally to provide crisis response and must be available to work non-traditional business hours.
  • Based on business need, some areas may require bilingual skills required.
  • Certification or licensure may be required based on Affiliate Site location.
  • Experience working with children and families in community-based programs or Boys Town Programs preferred.
  • Reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location.
  • Low to zero-dollar co-pays on certain maintenance drugs.
  • No cost mental health visits to an in-network provider.
  • Generous match on their 401K or 401K Roth account.
  • Tuition assistance.
  • Parenting resources from our experts.
  • Professional development opportunities within the organization.
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