Family Services Assistant

Plaza De La Raza Child Development Services Inc • Industry, CA

87d • $21 - $22

About The Position

The Family Services Assistant position at Plaza de la Raza Child Development Services, Inc. is designed to connect families to essential services through the integrated program services component and ERSEA system. This role involves managing a caseload and implementing activities related to Early Head Start, Head Start, and state-funded programs. The assistant will develop relationships with parents to foster trust and communication, ensuring a welcoming environment that respects the cultural, ethnic, and linguistic backgrounds of families. The position also emphasizes collaboration with families to identify their needs and goals, promoting family well-being and involvement in the program.

Requirements

• Associate degree or a Family Development Credential (FDC) and a High School Diploma.
• One year of experience in parent involvement or social service setting assisting economically and socially disadvantaged families.
• Knowledge of Head Start Performance Standards and funding terms for California funded programs.
• Ability to implement requirements across all funded programs and maintain confidentiality.
• Effective communication skills, both orally and in writing.
• Flexibility to work various schedules based on program and/or family needs.

Nice To Haves

• Bi-lingual in a language reflective of the population served.

Responsibilities

• Initiates outreach activities to ensure recruitment of eligible children.
• Conducts family assessments to determine eligibility for program services.
• Recruits, establishes a waitlist and enrolls eligible children into the program to obtain and maintain 100% enrollment.
• Provides resources to families for emergency assistance or crisis intervention and follow-up.
• Serves as a liaison between the Head Start/Early Head Start and state programs and community-based agencies to enhance services.
• Engages families in the Family Partnership process to identify needs and strengths and provide resources as needed.
• Obtains signed permission slips for health and nutrition screenings and ensures completion.
• Assists families in arranging appointments and follow-up visits as needed.
• Conducts hearing and vision screenings and height/weight measurements.
• Initiates referrals for services aligned with Plaza de la Raza’s policies and procedures.
• Establishes and maintains direct communication between the family, site staff, and content area coordinator/specialist.
• Monitors child’s attendance and initiates parent conferences to discuss frequent absences.
• Inputs and monitors all relevant Child and Family data through the record-keeping system.
• Ensures compliance with ERSEA and Health and Safety requirements.
• Participates in parent orientation, interdisciplinary team meetings, and transition planning.
• Submits monthly monitoring reports and corrective action to supervisor.
• Assists other staff in conducting home visits when necessary.
• Attends monthly training and conferences as required.

Benefits

• Health Care Coverages: Medical, Dental, Vision, Employer Sponsored Life Insurance and Long-Term Disability.
• Voluntary Coverages: Accidental, Hospital and Life Insurance.
• Financial: 401(k) Retirement Plan.
• Paid Time Off: Vacation, Holiday, Sick Time, Bereavement Leave and up to 30 Days of Jury Duty.
• Work/Life Solutions: Employee Assistance Program (EAP) & Employee Assistance Service for Education (EASE).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree