Family Service Supervisor

Northstar Memorial Group • Waipahu, HI

11d

About The Position

NorthStar is seeking a dynamic Family Service Supervisor (Sales) at Mililani Memorial Park & Mortuary in Waipahu, Hawaii. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.

Requirements

• 4 or more years of solid sales experience
• Experience closing and securing the sale
• At least one year of experience in a leadership role
• Effective communication skills
• Va driver's license with a clean driving record (included in background)
• Pre-employment background check

Responsibilities

• Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors
• Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise
• Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week
• Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation
• Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results
• Report to the sales manager daily for direction setting and unit status report

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees