Family Service Specialist

KAI MING INC•San Francisco, CA

1d•$31 - $41

About The Position

This is a full-time position. The Family Service Specialist is responsible for supporting and providing resource information to eligible families and early care and education providers; serving as a liaison among school districts, community agencies, and families to deliver a strengths-based and family-driven program, policies, and services.

Requirements

BA in Social Service area, (Psychology, Sociology, ECE or related field) or equivalent case management experience
Minimum of one year experience working with low-income children and families
Bilingual Chinese/English preferred
Knowledge of diverse cultural, racial, and ethnic backgrounds.
Experience in working with low-income families and families with special needs.
Experience with Head Start and/or State enrollment process preferred.
Ability to communicate effectively with children and adults from different cultural and socio-economic backgrounds in oral and written formats.
Maintain cooperative work relationships with community agencies.
Work independently with minimal supervision.
React with flexibility and sensitivity to changing situations and needs.
Organize and prioritize work.
Knowledge of office methods, practices and procedures including record keeping and filling.
Conversant with MS office, online database management, use of standard software applications, and operation of standard office equipment.
Annual Physical exam and TB Clearance
Criminal Background Clearance
Child Abuse Index Clearance
Current certification in CPR and First Aid
Adherence to the Confidentiality Agreement
Adherence to the Child Abuse Reporting Mandate
Duties are performed at one and/or multiple centers.
May need to work a flexible schedule during evening and weekend hours.
Valid California Drivers License and own vehicle required as duties include Familiarity with San Francisco City and County resources
Valid California Driver's license, good driving record (DMV check will be conducted); and proof of automobile insurance as driving a vehicle to attend parent meetings, home visits, and community meetings is required.
While performing the duties of this job, the employee is regularly required to change position; to sit, stand, walk, climb or balance; to stoop, kneel, crouch or crawl; to bend, twist and reach with hands and arms.
Adhere to the Kai Ming Code of Conduct and all other internal policies and procedures.
Accountable for the health, safety and supervision of all children and families.
COVID-19 Vaccination Requirement: Proof of COVID-19 vaccination record, or weekly Negative COVID-19 test result.

Responsibilities

Understands, follows, and adheres to State and Federal Head Start regulations, performance standards and guidelines.
Maintains a child wait list of eligible applicants greater than number of enrollment opportunities.
Follows ERSEA plan to conduct outreach, recruitment, and enrollment functions.
Works collaboratively with community agencies to support the needs of families and children.
Works collaboratively with teachers, support staff, and community agencies to provide resource materials and support when needed.
Researches relevant community resources that meet the need of families and shares those resources accordingly with teachers and support staff.
Maintains contact with service providers regarding family progress.
Supports families and social service needs, including but not limited to, developmental delays, housing, health insurance, public assistance, hunger, and other community resources and services.
Assists families with transition to school activities including providing kindergarten transition workshops and registration information.
Conducts vision, hearing, blood pressure, and/or developmental screening for children, and ensures established dental /medical requirements are met.
Establishes and maintains accurate health and social service records for each family.
Prepares and maintains records and reports related to children and families.
Conducts assessment of family needs and supports families to develop skills needed to achieve their goals.
Reviews and analyzes reports related to enrollment, health/nutrition, mental health, disability, and family services; evaluates results for referral; provides parents with results and follow-ups.
Implements Kai Ming Parent Engagement Philosophy and encourages parent involvement on site.
Assists center parents in organizing monthly center meeting, Policy Committee meeting, and other parent activities.
Makes presentations at workshops and parent trainings.
Participates in program review, advisory councils, conferences, staff meetings, trainings, and self-assessments as assigned.
Organizes work assignments and meets established deadlines.
Translates oral and written materials from English to a specified foreign language and from a specified foreign language to English.
Prepares and distributes routine reports, forms, correspondence, and other documents as needed.
Develop Family Partnership Agreements and track implementation of such agreements.
Maintain a case load of up to 40 families.
Other duties as assigned.