Family Service Advocate

Greater East Texas Community Action•Nacogdoches, TX

5d•$15 - $19

About The Position

Helping people help themselves and each other. GETCAP provides a variety of services that advance the self-sufficiency & general well-being of low-income East Texas households, through private & public partnerships. Job Position Description: Responsible for case management/family engagement, including providing community resources and collaborations, support service delivery, monitoring and reporting, and providing best practices in working with families.

Requirements

Associates or Bachelor's degree in Social Services related field
Positive, motivating and energetic personality
Professionalism and can be flexible in a changing environment
Intermediate to advanced computer skills, database, internet and e-mail.
Must be able to effectively operate a motor vehicle, as local travel is required.
Able to work with minimal supervision, including balance and prioritizing work load.
Regular repetitive motion with hands, computer keyboarding, phone
Ability to communicate effectively with clients in crisis.

Responsibilities

Process eligibility applications per systems, procedures and policies established by the agency.
Assist in coordinating/participating in recruitment efforts to help ensure ample wait list selection for site.
Form and maintain working relationships with families including providing support and coordination for families with required procedures: enrollment, orientations, screenings, and child assessments.
Provide resources and referrals to families as requested to support their efforts and family partnership plans.
Document in the agency data system the support provided and interactions with families.
Form and maintain working relationships with outside agencies to facilitate both recruitment and services to enrolled and wait listed families.