Family Resource Specialist

Hispanic Services Council • Dover, FL

417d • $43,000 - $44,000

About The Position

The Family Resource Specialist plays a crucial role in providing mobile family services, assessing immediate needs, and collaborating with clients to develop case plans. This position serves as a liaison between clients, community service providers, and the Hillsborough County Schools, ensuring that families receive the necessary support and resources to improve their circumstances.

Requirements

• Bachelor's degree in the human services field.
• Two years of work experience in social work or community work.
• Bilingual in Spanish and English.
• Knowledge of homeless issues and experience working with individuals with mental health/substance abuse issues.
• Strong interpersonal skills and ability to work within a multi-disciplinary team framework.
• Strong oral and written communication skills.
• Dependability and maturity in handling sensitive situations.
• Ability to work with low socio-economic and diverse populations facing crisis situations.

Nice To Haves

• Experience in addiction counseling.
• Knowledge of community resources available to the homeless population.
• Comfort working with poor and homeless families and individuals.

Responsibilities

• Provides mobile family services, conducts home visits, and provides on-site school presence.
• Utilizes motivational interviewing when engaging clients to develop case plans, incorporating housing, employment, and financial stability planning.
• Coordinates and refers clients to appropriate community partners for services in other areas of need.
• Provides concrete support services to address client's needs.
• Maintains an ongoing caseload of up to 40 family cases and weekly contact to track family's progress.
• Provides transition support for children changing schools.
• Coordinates with the Housing, Employment, and Educational team to ensure each service will be utilized to best meet the needs of the clients.
• Maintains up-to-date client case notes, history, and data, utilizing best practices to keep client information confidential.
• Works collaboratively with cross-functional teams to successfully meet program outcomes and contact service agreements.
• Accesses ASO funds in collaboration with Children's Board of Hillsborough County, as payor of last resort to secure needed items to support client's needs.
• Participates in onsite school events to increase networking and marketing of the program services offered.
• Meets personal goals and actively contributes to the achievement of team and organizational targets/goals as stated on the KPI.
• Maintains professional boundaries.
• Keeps confidential records up to date and according to the Code of Ethics.
• Serves as representative with community partners regarding the Pathways to Hope program as needed.

Benefits

• Mileage reimbursement
• Dental insurance
• 401(k)
• Employee assistance program
• Vision insurance
• 401(k) matching
• Flexible schedule
• Life insurance
• Retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administration of Human Resource Programs
• Education Level: Bachelor's degree