Family Preservation Aide/Assistant

Oakland Family Services•Pontiac, MI

About The Position

The Family Preservation Assistant is responsible for assuming responsibilities common to all administrative and direct service positions as described in the Agency Manual. The incumbent to this position will establish and maintain positive/productive relationships with MDHHS, caregivers, the service providers and staff. The position reports to the Director of Family Preservation.

Requirements

High school graduate or equivalent. Associate’s degree with experience, education or training in child development and parent/child interaction is preferred.
Flexibility in work schedule to accommodate the needs of the agency and program. The candidate must be able to work some evenings.
Proficiency in Microsoft Office 365, including Microsoft Word and Excel.
Selected candidates for this position must possess a sensitivity to the diversity of the agency’s service population including (but not limited to) differences of culture, race, religion, gender, sexual orientation and socioeconomic.
Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist.
Although employees have use of the Agency vehicle fleet to conduct business and are covered under our insurance, employees must provide documentation of personal vehicle liability insurance with minimum coverage of $100,000 per person/ $300,000 per incident. Employees also must provide documentation of a valid driver’s license on an annual basis as well as proof of registration.

Nice To Haves

Associate’s degree with experience, education or training in child development and parent/child interaction is preferred.

Responsibilities

Develop and maintain spreadsheets relating to medicals, dentals, days of care and documentation for RDMA.
Monitor and log all medical, dental, and legal documents as required to comply with the Department of Health and Human Services (DHHS) and legal standards.
Answer the phones in the office and assist clients as needed.
Assist with opening and closing out files, ongoing filing, uploading documents in the MiSACWIS system and sending out letters to caregivers and community partners to ensure our compliance.
Conduct follow-up phone calls to dentist offices, medical offices, caregivers regarding appointments or documentation that is required.
Assist the casework staff in provision of services to clients including assistance in diminishing barriers to obtaining necessary paperwork.
Support parenting time visits by watching visits, documenting the visits in MiSACWIS and transporting children, as needed.
Attend staff meetings, general staff meetings and conferences for professional development.
Participate in outreach and recruitment efforts.
Represent the agency in a positive manner.
Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff.
Other duties as assigned.

Benefits

Competitive compensation.
Comprehensive medical, dental, prescription, and vision coverage.
Flexible Spending Accounts and HSA options.
Retirement plan with a company match.
Long-term disability insurance.
Voluntary short-term disability.
Life insurance and AD&D.
Malpractice insurance.
Paid time off benefits, including generous vacation, sick, personal, and bereavement days.
Twelve (12) paid holidays, including a floating holiday of your choice!
Annual pay increases, as approved.
Employee assistance program for you and immediate family.
Network of support for your health & well-being.
Verizon cellular plan discount.
Mileage reimbursement at the IRS rate.
Loan forgiveness programs.
Commitment to diversity, equity, inclusion, and belonging.
Family friendly practices and support.
Flexible work schedules, as appropriate.
Hybrid and virtual work options, as appropriate.
Highly robust and comprehensive onboarding and training program.
Paid professional development.
Free online trainings that count toward continuing education credits.
Employee assistance programs.
“Dress for Your Day” approach to dress code.
Financial literacy education and workshops.
Collaborative annual performance appraisals.
"Dollars for a Difference" program for clients and staff in need.