FAMILY PLANNING MEDICAL OFFICE ASSISTANT DEADLINE 10/21/25

Ozarks Area Community Action Corporation • Springfield, MO

82d • $15

About The Position

This position requires a person with basic knowledge of all aspects of clinic operations. Serves as receptionist as well as assisting with clinic as needed.

Requirements

• Knowledge of Family Planning theory, methods and practices.
• Experience in medical records keeping, electronic health records and medical terminology.
• Working knowledge of computer systems.
• Knowledge of clerical and basic front desk skills.
• Experience in private and commercial health insurance billing.
• Possession of adequate transportation for the performance of duties.

Responsibilities

• Checks in patients who arrive for appointments; prepares patient electronic medical record for daily clinics; checks patients out after exam: provide supplies and collect fees.
• Labels and sells supplies to patients.
• Responsible for unlocking/locking clinic doors.
• Makes sure appropriate forms for federal and grant reporting are completed accurately.
• Answers phones, makes appointments and screens calls to send to appropriate staff or takes messages.
• Responsible for the maintenance of patient file system. Creates charts and files patient charts and/or scans documents into EHR system.
• Maintains computer inventory systems in conjunction with Clinic Manager/Program Director. Assists with monthly inventory count, as needed.
• Works with the Nurse Practitioner in proper notification/follow-up of abnormal lab results. Tracks all incoming and outgoing lab information on the computer.
• Collects insurance and Medicaid information from patients and verifies coverage.
• Performs any additional duties as delegated by Family Planning Director.
• Responsible for tracking and providing follow up phone calls to patients due for visits or no showed to their scheduled visit.
• Responsible for lobby cleanliness and organization.
• Mailing past due bills to patients quarterly.
• Taking payments over the phone and setting up payment plans for patients as needed.
• Interview and record Medical and Social history of patients in EHR.
• Provide patient education on birth control methods, STDs and preconception counseling.
• Make appropriate referrals.
• Perform limited lab work (BP, UA, Hematocrit, Height, Weight, etc...) and when on lab duty, clean rooms between patients and at the end of clinic session (including cleaning and sterilizing of speculums).
• Prepare patient for exam.
• Fill out reporting forms, patient consents and determine patient fees.
• Does pregnancy tests for patients requesting this service. Give results and make appropriate referrals in a caring, nondirective, nonjudgmental manner, following Title X guidelines.

Benefits

• $15.00 per hour, 27 hours per week

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level