Family Partner - CSA

Eliot Community Human Services • Haverhill, MA

110d • $26 - $28

About The Position

At Eliot, your work has purpose. You'll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth. Eliot's Community Service Agency (CSA) serves children and youth (through age 21) and their families who are in need of support in managing and coordinating services. Eliot is excited to align these essential CSA services with the catchment area of our established Community Behavioral Health Centers (CBHCs) to offer a seamless and effective community-based continuum of care.

Requirements

• Associate's degree in human services or related field
• Must have a valid driver's license and reliable transportation
• Must be a parent, guardian or caregiver of a youth with behavioral health needs
• Experience in navigating child/family service systems

Nice To Haves

• Bilingual candidates fluent in a needed language may be eligible for a 6% salary increase.

Responsibilities

• Work closely with the CSA team, family, and other collaterals in developing measurable family partner goals to support the family's Individual Care Plan (ICP) and related goals.
• Engage caregiver(s) in activities in the home and in the community that are designed to address one or more goals/tasks on the family's ICP.
• Assist caregiver(s) in meeting the needs of the youth through educating, supporting, coaching, modeling, advocating and guiding.
• Teach caregiver(s) how to network/link to community resources and treatment providers.
• Support caregiver(s) in advocating for services and resources to meet youth and family needs.
• Guide, support and foster empowerment including, linkages to individual, peer/parent support and self-help groups.

Benefits

• Generous Paid Time Off - Vacation, sick time, and paid holidays
• Comprehensive Benefits - Medical, dental, and vision plans
• Retirement Savings - 401(k) with employer match
• Wellness & Family Support - Discounted fitness services and access to trusted childcare resources
• Financial Security - 100% company-paid life and accidental death insurance
• Professional Growth - Ongoing training, career advancement programs, tuition reimbursement, and leadership development

What This Job Offers

• Job Type: Full-time
• Industry: Social Assistance
• Education Level: Associate degree