Family Outreach & Enrollment Associate - Flushing, Queens

Zeta Charter Schools•New York, NY

15d•$62,500 - $75,000•Onsite

About The Position

Follow your passion Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission. Currently, we operate multiple elementary and middle schools in the Bronx, Upper Manhattan, and Queens. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children. Our Network office is located at 401 W 218th St., New York, NY 10034. However, this position is mostly located in Flushing, in-person . Increased flexibility will be required for this role as in-person community outreach and engagement is a key component of the Family Outreach & Enrollment team, but there may be potential for some remote work based on the scope of responsibilities. Deliver powerful results To achieve our vision, we are searching for a bilingual Family Outreach & Enrollment Associate with a Bachelor’s Degree and experience in sales or customer service (preferably working with families in an educational or social services setting) with a proven record of building and maintaining strong relationships with customers or external audiences. Bilingual proficiency in English and Korean is required. Candidates must be comfortable working in-person in Flushing, Queens . The ideal candidate will demonstrate strong communication skills (verbal and written), a results-driven track record, and proficiency in managing and analyzing spreadsheets. Proficiency with the Google Suite is required. The position title will be commensurate with candidate experience. Note : Engaging with families about Zeta’s world-class educational program involves participating in regular community outreach shifts, which typically require extended periods of walking, standing, and the ability to lift up to 25 lbs. Join our purpose-driven community Zeta teammates are lifelong learners who live with child-like joy and a deep sense of purpose. We disrupt the status quo and tackle problems together. Our team stands united by our commitment to a limitless future for every child. Our Zeta team is comprised of top talent with incredible schooling and private sector experience. At Zeta: We are passionate about our mission of providing world-class education to all students We bring a mindset of growth, flexibility, and openness to feedback We are hungry and determined to not only meet our goals, but surpass them We are humble, willing to put the team’s needs ahead of our own, and committed to contributing to a collaborative work environment We have a high bar for excellence and sweat over the details We are caring and put team over individual at all times We are hiring for an immediate opening . The salary range for this position is between $62,500 and $75,000. New hires can expect to be brought into the organization at a salary at or near the start of the range, depending on relevant experience and internal equity. Compensation is based on our salary scales.

Requirements

Bachelor’s Degree
Experience in sales or customer service (preferably working with families in an educational or social services setting) with a proven record of building and maintaining strong relationships with customers or external audiences
Bilingual proficiency in English and Korean is required
Candidates must be comfortable working in-person in Flushing, Queens
Demonstrate strong communication skills (verbal and written)
Results-driven track record
Proficiency in managing and analyzing spreadsheets
Proficiency with the Google Suite is required
Work authorization is required (candidate must have permanent authorization to work in the U.S.)

Responsibilities

Develop and implement strategies to engage with prospective families in our communities
Coordinate and lead outreach efforts to share information about Zeta in person in our communities
Build and maintain relationships with community-based organizations
Plan and execute engagement events for prospective families
Support with Zeta’s random admissions lottery and enrollment processes
Draft and distribute written communications to diverse stakeholder groups
Collect and analyze data to optimize outreach strategy and tactics
Wear multiple hats as a part of a scale-up team, supporting the work of others on the team and taking on new projects and tasks as needed

Benefits

Comprehensive and affordable medical, dental, and vision plans
Flexible spending accounts for eligible medical purchases and commuter expenses
403(b) retirement plan; Zeta offers matching contributions toward your savings
Competitive compensation
Monthly stipend for wellness and lifestyle expenses (Gym memberships, salon appointments, concerts – it's up to you!)
4 live therapy sessions per month through Talkspace, and a free Headspace subscription
MacBook Air, and specified monthly reimbursement for use of mobile phone
Fully stocked teacher workrooms with favorite snacks and Nespresso machine
Zeta swag, team outings, and NYC's finest sweet treats
Books for professional development
Clear pathway to professional growth
Consistent feedback and support from managers and teammates
Community Circle practice to build and strengthen our sense of team
Interactive Mindfulness and DEIJ programming