Family Office Client Services & Reporting Specialist

Brown Brothers Harriman & Co • Utica, NY

12d • Remote

About The Position

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Brown Brothers Harriman is currently recruiting a Family Office Client Services & Reporting Specialist to join our Capital Partners team. In this role, you will be responsible for providing consolidated reporting to high-net-worth clients and family offices. You will be responsible for providing consolidated and custom reports in a timely and accurate manner. You will work directly with Relationship Managers and 3rd party advisors. You will handle all client inquiries and resolve issues related to reporting. To be successful, you will need expertise using Addepar, strong technical and interpersonal skills, and communication skills. Our ideal candidate is determined to tackle problems, can skillfully coordinate internal teams, and loves working directly with relationship teams. Some of your key responsibilities include: Working directly with the front office on client reporting. Become a subject matter expert on Addepar to serve as the primary point of contact for escalation of all issues Understanding client relationships and ownership structures which contribute to the accuracy of consolidated reporting. Working closely with Front Office, end users (clients) to configure Addepar reporting and resolve issues. Running monthly and quarterly reporting for high-net-worth clients, Family offices and Endowments and Foundations Updating asset classification and security pricing in Addepar Working with an internal performance team to reconcile accounts in Addepar Report on internal and external private investments Working with internal groups to integrate systems and workflows Identifying trends and recommending process improvements to increase efficiency Collaborate with various parts of the organization to resolve client issues Work in complex data sets to identify and resolve data and calculation discrepancies.

Requirements

• BS/BA degree with 1-2+ years of relevant work experience; alternatives asset experience is required
• Advanced proficiency in Excel and PowerPoint, i.e. customizing charts and graphs, conducting multi-sheet analysis, linking data across workbooks, and using advanced formulas
• Strong knowledge of performance and financial reporting
• Strong knowledge of private investments (private equity, venture capital, private real estate) and being able to track and report on them
• Ability to analyze monthly performance returns and market value changes to ensure accuracy.
• Ability to identify, escalate, and resolve problems/issues.
• Avid learner willing to develop subject matter expertise on new software.
• Strong written and verbal communication skills
• Excellent attention to detail, time management, and organizational skills
• Ability to meet tight deadlines and work under pressure.
• Proactive self-starter who is goal oriented
• Strong work ethic and self-starter, able to effectively prioritize and adapt within a fast-paced business environment.

Nice To Haves

• Working knowledge of performance analysis concepts
• Experience with First Rate and Sungard AddVantage a plus
• Experience with Addepar a plus

Responsibilities

• Working directly with the front office on client reporting.
• Become a subject matter expert on Addepar to serve as the primary point of contact for escalation of all issues
• Understanding client relationships and ownership structures which contribute to the accuracy of consolidated reporting.
• Working closely with Front Office, end users (clients) to configure Addepar reporting and resolve issues.
• Running monthly and quarterly reporting for high-net-worth clients, Family offices and Endowments and Foundations
• Updating asset classification and security pricing in Addepar
• Working with an internal performance team to reconcile accounts in Addepar
• Report on internal and external private investments
• Working with internal groups to integrate systems and workflows
• Identifying trends and recommending process improvements to increase efficiency
• Collaborate with various parts of the organization to resolve client issues
• Work in complex data sets to identify and resolve data and calculation discrepancies.

Benefits

• BBH’s compensation program includes base salary, discretionary bonuses, and profit-sharing.
• BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees