Family Medicine Lead Medical Assistant

South Shore Health•Norwell, MA

17d•$16 - $38•Onsite

About The Position

The Lead Medical Assistant is required to perform all duties of the Medical Assistant and functions as the resource person. Also, the lead MA acts as a liaison between management and staff.

Requirements

Minimum Education - Preferred High School Diploma or equivalent. Completion of certified medical assistant program required
Minimum Work Experience Minimum 1-2 years as a Lead Medical Assistant
Required License/Certifications BLS - Basic Life Support Medical Assistant Certification required
Required additional Knowledge, and Abilities Knowledge of examination, diagnostic and treatment room procedures. Knowledge of common safety hazards and precaution to establish safe work environment. Skilled in assisting with a variety of treatments and medications as directed. Skilled in taking vital signs. Extensive knowledge of medical terminology, anatomy, physiology and English grammar. Excellent keyboard and computer skills, including electronic medical records, patient registration/billing system. Excellent organizational skills. Skilled in establishing and maintaining effective working relationships with patients, medical and other staff. Ability to maintain quality control standards. Ability to react calmly and effectively in emergency situations. Ability to read, understand and respond to detailed oral and written instructions. Ability to communicate clearly. Able to both lead and take direction.
Mon - Fri variable hours, one weekend shift per month, one holiday per year, one flu clinic every fall
Basic Life Support (BLS) Certification - American Heart Association (AHA) (Including courses offered through SSH), INSTRUCTOR- Basic Life Support (BLS) - American Heart Association (AHA) (Including courses offered through SSH)

Responsibilities

Demonstrates competency and professional responsibility in the medical assistant role
Complies with personnel policies
Assist with weekly MA schedules, reorganize as needed on a daily basis for call outs
Assists in yearly evaluations (gives feedback, helps with chart reviews)
Precepts new employees
Review and explain new workflows to all MA staff (continue to monitor staff on newly implemented workflows/policies)
Bring issues, questions, or concerns to nursing supervisor
Attends 75% of scheduled staff meetings, including super user, DM/HTN and others as needed
Attends workflow meetings as needed
Performs 3-5 quarterly chart reviews on each MA
Manages daily MA scheduled related to sick calls or rearrangements as necessary
Holds monthly MA meeting to inform of policy/workflow changes and updates
Facilitates new hire training for Glooko; CGMs; autoclave and sonic; floor duties and how to perform them