Family Mediator
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About The Position
This position is housed in the Community Justice & Rehabilitation Services Department. This position will join the Lane County Family Mediation team. The Family Mediation Team is a small team that provides multiple services to prevent, reduce, and resolve family conflict, and to promote healthy family interactions. We strive to offer a collegial work environment built on trust and mutual care for one another. We are seeking someone to join our team as a Family Mediator. Our ideal candidate is someone who has strong interpersonal skills, is able to work independently, excels at attention to detail and tracking case details, is self-motivated to satisfy client and team member needs efficiently and effectively, has good judgment, is adaptable and able to move between tasks depending on client needs, anticipates program needs and is able to prioritize responsibilities to meet deadlines, is familiar with (or interested in becoming proficient in) reviewing cases and filing documents in Oregon's Odyssey e-file & Serve eCourt System, and is able to successfully engage with upset or challenging clients on a semi-frequent basis. Our team offers a commitment to high-quality services and continued learning, clear training, structure, routine, and expectations, a collegial work dynamic where professionalism, connection, and humor are encouraged, and a team that is committed to advancing diversity, equity, and inclusion initiatives, and to correcting our own biases and mistakes. This position will ensure high quality customer service for clients and the Court, inform and empower conflicted parents entering the mediation process, provide quality child custody and parenting time mediation and develop written agreements, teach court-connect parent education and other related classes, provide case management and maintain client records, enter program data and assist in the preparation of reports, and perform other duties as assigned. Assigned duties are subject to change based on program need.
