Family Learning Resource Volunteer

Royal Botanic Gardens, Kew • Richmond, VA

210d

About The Position

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth. The Learning and Participation department contributes to this mission by seeking to inspire people to protect the natural world and extend Kew's reach, ensuring that our Gardens and wider work are accessible for everyone. The department values the support of volunteers within the learning programmes, including about 60 Volunteer Explainers who sit within the Family Learning team. As a Family Learning Resource Volunteer, you will support the delivery of our range of informal self-led learning resources for families designed to inspire children's scientific curiosity and significantly increase children's learning opportunities whilst visiting Kew.

Requirements

• Experience working or volunteering with children and/or families.
• Good communication and team working skills.
• Good IT skills including outlook and excel.
• Experience in a public-facing role and good customer service skills.
• A positive, can-do attitude and willingness to learn.
• Passionate about connecting children with nature and plants.
• Ability to commit to weekly volunteering Apr-September (less hours required in low season).

Responsibilities

• Processing bookings of backpacks and SEND packs.
• Dropping off and collecting, cleaning and replenishing backpacks and SEND packs at the information desk.
• Auditing backpacks and SEND packs.
• Replenishing seasonal trails, spotter sheets, backpack and SEND pack hire forms, till rolls, stickers etc at the information desk.
• Occasional ad hoc admin support for other Family and Early Years learning activities.

What This Job Offers