Family Independence Unit Supervisor

Department of Health and Human Services • Wilton, CT

8d • $54,579 - $77,459 • Hybrid

About The Position

This is supervisory responsibility in overseeing day-to-day operations of a Eligibility Specialist I Unit and its assigned staff. Responsibilities include: Overall responsibility for an Eligibility Specialist I Unit. Monitor and adjusting primary skill assignments as necessary. Review and analyze information for accuracy; identify inconsistencies. Accurately enter data into an automated system and ensure accurate eligibility results. Communicate verbally and in writing with clients, co-workers, and other agencies. Set staff expectations and measure staff performance through use of established metrics. Develop staff through use of appropriate progress plans. Assign and adjust workloads and staffing patterns. Other duties may be assigned.

Requirements

• A Bachelors Degree in Public or Business Administration, Social Work, one of the social sciences, or related field and two (2) years experience in a business or social services environment providing direct assistance to groups or individuals or deciding client eligibility for financial assistance.
• Equivalent experience may be substituted for education on a year-for-year basis.

Responsibilities

• Overall responsibility for an Eligibility Specialist I Unit.
• Monitor and adjusting primary skill assignments as necessary.
• Review and analyze information for accuracy; identify inconsistencies.
• Accurately enter data into an automated system and ensure accurate eligibility results.
• Communicate verbally and in writing with clients, co-workers, and other agencies.
• Set staff expectations and measure staff performance through use of established metrics.
• Develop staff through use of appropriate progress plans.
• Assign and adjust workloads and staffing patterns.
• Other duties may be assigned.

Benefits

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements .
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act .
• State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness .

What This Job Offers

• Job Type: Full-time
• Career Level: Manager