The Center for Community Outreach at East Tennessee State University is seeking a Family Focused Solutions Counselor to support families participating in Families First and TANF programs. This position works closely with the Director of Family Services and Families First case managers to help individuals overcome barriers to employment and self-sufficiency. The counselor connects clients with community, private, and DHS resources, assesses individual needs, and determines appropriate referrals, including disability or SSI applications when warranted. Through counseling, guidance, follow-up, and ongoing communication, the counselor supports clients as they work toward stability, employment, and long-term success. The role also includes maintaining confidential records, preparing assessment materials, coordinating documentation for service providers, and performing related administrative and support duties essential to effective service delivery.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees