Family Engagement Assistant (Lancaster, Palmdale)

Friends of the Children • Lancaster, CA

2d

About The Position

Under the direction of the Family Engagement Director, this position manages a wide range of projects and activities designed to implement an integrated multi-faceted family engagement service delivery system that is a model of excellence for Friends LA’s 2Gen Model. The Family Engagement Assistant demonstrates the ability to communicate and work with all families. Ultimately, the FEA serves as a liaison who: Advises and trains caregivers in the Strengthening Families Approach & Protective Factors Educates Friends and program staff on how to communicate and work effectively with parents/families as equal partners/ promotes sharing of power with caregivers as decision-makers. Develops community collaborations and provides referrals to community-based services for families. Helps caregivers/families better understand the systems they interact with so they can become better advocates for their child's wellbeing.

Requirements

• Bachelor’s Degree from an accredited college or university with specialization in Human Services, Social Work, Psychology, Sociology or Counseling.
• At least 3 years of experience working with youth and caregivers in a nonprofit setting.
• Minimum 2 years of knowledge in socio-economic-political policies, community development, and diverse program assistance to families.
• Minimum 2 years of experience building networks and resources to support families with children in achieving their goals.
• Strong working knowledge of needs and services available in Service Planning Area (SPA) 1.
• Computer proficiency in Microsoft Office applications.
• Ability to communicate professionally both in oral and written venues.
• Supporting families in office, home, school, and community settings.
• Travel between various Friends LA site locations as needed.

Nice To Haves

• Experience as a trainer preferred.

Responsibilities

• Assist the Family Engagement Director in implementing Strengthening Families Protective Factors for enrolled families.
• Conduct monthly check-ins with caregivers and families based on needs.
• Collaborate with the Family Engagement Director and site staff to plan caregiver/family events and activities.
• Co-plan and facilitate monthly parent support groups.
• Support the development of fatherhood curriculum and ensure “fatherhood-friendly” components.
• Develop and maintain a resource library for program participants.
• Research, provide referrals, and conduct follow-ups with community agencies.
• Build and maintain partnerships with community organizations to enhance service delivery.
• Plan and lead training sessions for staff on best practices for caregiver/family engagement.
• Assist in developing monitoring tools to assess service delivery effectiveness.
• Coordinate workshops, conferences, and training sessions with experts in various fields.
• Prepare evaluations and reports following events, training sessions, and conferences.
• Maintain effective and professional communication across program and agency staff.
• Support the Family Engagement Director in related duties as needed.

Benefits

• Friends LA cares about our employees as whole people. We offer a generous vacation and sick leave policy, quarterly reset days, 12 paid holidays, summer half days, and an annual winter recess during the last week of December.
• Employees are eligible for medical benefits (including vision and dental), 401k retirement plan, and ongoing professional development opportunities.
• Employees can add optional plans, at employee expense, which include medical coverage for dependents, EAP, Flexible Spending Accounts, supplemental life insurance, pet insurance, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees