Family Eligibility Coordinator
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About The Position
The Family & Enrollment, Recruitment, Selection, Eligibility, and Attendance (ERSEA) Services Coordinator processes enrollment applications per the eligibility criteria systems, procedures and policies established by the program, and coordinates recruitment efforts to help ensure the program is at full enrollment with a wait list. In addition, this position provides direct services to families and coordinates family partnerships and engagement services to enrolled families ensuring families are connected to community resources that meet their family needs. This position ensures the confidentiality, security, and accuracy of records, and promotes positive employee, customer, and community relations. Strong written and verbal communication skills are required and outstanding customer service to fellow employees, customers, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times.
