Family Coach - Human Services Case Manager - Bilingual Preferred English/Spanish

Department Of Human Services • Madras, OR

258d • $4,409 - $6,420 • Onsite

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Bilingual Preferred - English & Spanish You do not need to be bilingual to apply or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language. If interested in using your bilingual language skills, upon passing the test, you will receive 5% bilingual differential pay. Opportunity awaits! Ready to make a positive impact on the lives of those in need? Join our Family Engagement team and help create a culture of support and empowerment for Oregon's families. As a Family Coach, you will work closely with Oregon families and work is based in the Madras Office and in the local community. Due to the value of in-person interactions and relationships, this position is not suitable for remote work.

Requirements

• A valid driver's license and acceptable driving record.
• A bachelor's degree in a Behavioral Science, Social Science, or a closely related field; OR a bachelor's degree in any field AND one year of human services related experience; OR an associate degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience; OR three years of human services related experience.
• Preference will be given to candidates that are bilingual in Spanish and English.

Nice To Haves

• Experience with motivational interviewing and strength-based case management.
• Demonstrated skill to be a self-starter, self-motivated and continuous learner.
• Experience organizing work efficiently and managing multiple tasks through interruptions.
• Experience explaining complex rules, regulations, processes, and procedures both verbally and in written communications.
• Knowledge of ODHS programs and community resources.

Responsibilities

• Conduct interviews to determine family need.
• Explore alternate resources and link clients to community services.
• Issue appropriate support payments.
• Engage and empower clients in family evaluation of strengths.
• Jointly develop a case plan and identify the steps the family will take towards self-sufficiency and meeting their basic needs.
• Monitor progress, needs, and make necessary modifications to the case plan.
• Initiate and participate in case staffing, employment readiness, life skills training, and support job search as needed.
• Assist with crisis and safety planning for individuals experiencing domestic violence.
• Complete program eligibility and if appropriate, issue grant payments.
• Assist with providing resources and services within the community.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree