Family Care Consultant

Preferred Care at Home of North Nashville•Hendersonville, TN

4d•$47,000 - $73,000•Onsite

About The Position

At Preferred Care at Home of North Nashville, we don’t just "sign up clients." We guide families through some of the most difficult seasons of their lives. When a daughter calls us because her father had a fall, or a husband calls because he can no longer care for his wife with dementia alone, they are looking for a beacon of hope. As our Family Care Consultant, you are that beacon. You will be the first person these families meet in their homes. You’ll sit at their kitchen tables, listen to their stories, and help them design a plan that restores dignity to their loved ones and peace of mind to their family.

Requirements

Experience: You have a background in the senior industry (nursing, social work, funeral, memory care, or hospice) and understand the delicate nature of these conversations.
Values-Driven: You believe in doing the right thing for the right reasons.
The Basics: Valid driver’s license, professional demeanor, and a "take ownership" attitude.

Nice To Haves

Tech & Data Savvy: While not required, it would be highly beneficial if you have experience in data analysis and are comfortable with technology. We value a "data-driven" mindset—someone who can look at our lead sources and conversion metrics to help us make smarter marketing decisions.

Responsibilities

Guided Consultations: You will meet with approximately 3-6 families per week. Your goal isn't a "hard sell"—it’s to provide a solution that "leaves people better than you found them."
Lead Advocacy: You’ll proactively follow up with "warm leads." These aren't just numbers; they are families who reached out for help. You’ll stay top-of-mind until they are ready to take that next step.
Strategic Growth: You’ll work hand-in-hand with our Director of Marketing to identify community trends and attend local events to ensure Preferred Care at Home is the first name people think of when they need help.
Community Partner Advocacy: A vital but smaller part of your role will be serving as a business development liaison. You will build and nurture genuine relationships with local community partners—such as rehab centers, doctors' offices, and senior centers—ensuring that when they have a family in need of a referral, Preferred Care at Home is the first organization they call.
A Smooth Hand-off: You’ll ensure that the unique needs and "little details" of every family are perfectly communicated to our operations team, ensuring the care starts flawlessly.

Benefits

Simple IRA with Company Match
Flexible PTO
Supportive, award-winning team culture
The deep satisfaction of knowing your work directly changes lives in middle Tennessee and beyond.

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