Family and Estate Manager (Multi-Property)

Sage HausDelaware, OH
10d$40 - $40

About The Position

We are an active and engaged family who enjoys a dynamic lifestyle, balancing travel, multiple properties, and a busy household. We are retired with one 13-year old son living at home and three grown children out of the house. Our life is an ongoing mix of family life and adventure. We love to explore new places and experiences just as much as we love to host friends and family, and our homes reflect that—whether it’s our primary residence in Delaware, our second home in Hocking Hills, or a third property we use for storage. Our lives are full, and we are looking for someone who can help us keep everything running smoothly. Flexibility is key, as we’re always on the go and our schedules can shift unexpectedly. We are even considering adding a family dog to the mix! We appreciate someone who can take initiative and handle the evolving nature of our home and responsibilities. We value strong organizational and administrative skills and are eager to work with someone who is growth-oriented and excited about evolving responsibilities. As our needs shift over time, we want someone who can grow with us and add value by building systems that keep our home running effortlessly. You are an organized, proactive, and flexible individual who thrives in a busy, dynamic environment. You don’t need to be told what needs to be done—you take ownership, step in when needed, and anticipate needs before they arise. You are highly organized and capable of juggling multiple tasks, from managing household schedules to ensuring that both our homes are always prepared and ready for use. You understand the importance of maintaining systems that work, and you have a knack for staying ahead of things. We value someone who: Has a calm, professional demeanor but is also friendly and approachable, creating a professional yet warm presence in the home. Is comfortable adapting to our fluid schedules and understands that while routines are important, flexibility is key, especially when unexpected tasks or travel arise. Is self-sufficient and confident, able to take the lead on tasks like organizing trips, coordinating vendors, and ensuring both properties are maintained. Can handle everything from basic household chores (e.g., meal prep, cleaning, and laundry) to overseeing maintenance projects or managing service providers (e.g., cleaners, landscapers). Is detail-oriented and values the small details (like using the best ingredients and products for meal prep and home maintenance). Has an interest or background in charitable work or administrative support, as the family is in the early stages of creating a family foundation and may need assistance down the line. If you are someone who is proactive, self-motivated, and loves to create systems and order, while also being flexible and understanding of the evolving needs of a busy family, we’d love to meet you!

Requirements

  • Maintain a smoke-free environment
  • Reliable transportation (must have own vehicle for work-related tasks; mileage reimbursement available; 4WD preferred)
  • Flexibility to travel to the Hocking Hills property (approximately one day trip per month)
  • Ability to adapt to the family’s dynamic schedule and occasional last-minute changes
  • Experience in household/estate management or related roles
  • Administrative and organizational skills

Nice To Haves

  • Has an interest or background in charitable work or administrative support, as the family is in the early stages of creating a family foundation and may need assistance down the line.

Responsibilities

  • Maintain household organization systems (closets, storage, pantry, etc)
  • Reset and tidy rooms daily, including tasks like loading/unloading the dishwasher, wiping surfaces, and vacuuming high-traffic areas, while ensuring the home is prepped for weekly cleaning services
  • Oversee household schedules and calendars, ensuring smooth coordination while respecting family preferences for privacy and flexibility
  • Conduct seasonal swaps (clothing, décor, bedding, etc.), keeping the home organized throughout the year
  • Prepare for family events, holidays, and guest stays, including setting up spaces for entertaining and ensuring everything is in order for visitors
  • Prepare and coordinate donation drop-offs and pick-ups
  • Support packing/unpacking for travel or seasonal transitions
  • Supervise or coordinate with service providers and vendors, including handymen, cleaners, landscapers, and other service professionals
  • Track and restock pantry, fridge, toiletries, household supplies
  • Create and manage running household supply lists
  • Coordinate and manage household orders (Amazon, Costco, Target, etc.)
  • Run errands: grocery shopping, returns, dry cleaning, gift shopping, etc
  • Handle package pickup, mail sorting, and deliveries
  • Plan and prepare three healthy dinners per week
  • Shop for groceries and meal-related items, making sure to source high-quality, whole food ingredients and gluten-free options in line with dietary needs and preferences
  • Batch prepare breakfasts, vegetables, fruits, and other items to have on hand for snacking and easy meal prep
  • Clean the kitchen post-prep and maintain organized inventory system
  • Plan and execute menus for hosted events at both residences as needed
  • Wash, dry, fold, and organize family laundry (e.g., clothing, bedding, towels)
  • Iron, steam, and prepare outfits as needed
  • Manage linens: rotate bedding, refresh towels, restock essentials
  • Keep laundry areas tidy and well-stocked with supplies
  • Handle special care for delicates or uniforms, ensuring awareness of items that can and cannot be dried
  • Schedule and oversee maintenance, oil changes, and inspections
  • Ensure vehicles are fueled, cleaned, and organized
  • Track registration, insurance, and service schedules
  • Schedule and supervise service providers (cleaners, contractors, landscapers)
  • Research and coordinate repairs, maintenance, and quotes
  • Manage routine upkeep across one or multiple properties
  • Oversee outdoor spaces and seasonal maintenance needs
  • Serve as primary contact for vendors or guests
  • Manage multiple properties in Delaware and Hocking Hills, ensuring readiness for family or guest use
  • Set up and maintain systems for seamless property turnover
  • Conduct regular walk-throughs to ensure upkeep, safety, and organization of all properties
  • Visit the property in Hocking Hills (approximately 1.5 hours from Delaware) once per month on average for oversight and maintenance. Frequency of visits may increase during peak times
  • Oversee Hocking Hills property-specific systems, including HVAC, hot tub, and security maintenance
  • Organize and manage cleaning services at the second property, ensuring they are scheduled and properly executed
  • Manage vendor and contractor relationships/schedules for both properties, including lawn care and snow removal
  • Respond to emergency calls related to property maintenance, especially while family is traveling out of state
  • Prepare Hocking Hills property for hosting guests, stocking all needed inventory and preparing meals prior to guests’ arrival
  • Provide backup assistance with school/activity pick-ups or drop-offs as needed
  • Support teen in routine for preparing backpacks, clothing, or snacks for school
  • Routinely remove leftovers from the fridge and discard expired items
  • Maintain and refresh specific zones in the home, including entryways, garage, and mudroom
  • Manage maintenance on household appliances, including cleaning humidifiers, washing machines, dryer, etc., and replacing filters on schedule for furnace and HVAC systems
  • Help with travel planning, scheduling, and logistics
  • Manage family calendars and reminders
  • Assist with coordination of events, appointments, and guest prep
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