Placer: Family Advocate (MCT)

Cal Voices • Auburn, CA

23d • $25

About The Position

This position is employed by Cal Voices, but serves as a Mobile Crisis Team (MCT) integrated team member with Children’s System of Care and Adult System of Care. Other team members include Health and Human Services and other community provider partners. Under the supervision of Cal Voices’ CSOC Program Manager and Supervisor, this position partners with Placer County Children’s System of Care and Health and Human Services and other local behavioral health and social services providers in providing crisis response to youth, adults, and families. Upon arrival, the MCT Family Advocates and HHS Client Service Practitioners respond to family, adult, and child crises in the community, emphasizing response to transitional-age youth 25 and younger. Response locations shall include family homes, schools, and other environments as requested through the triaged Placer County crisis line. Teams may be accompanied by Law Enforcement when safety concerns are identified. MCT Family Advocates work with youth, adults, and families to mitigate the crisis to prevent the need for a psychiatric hold or removal from the family environment. The Family Advocate shall primarily work with family members to offer support and education regarding youth, adult, and family crises. Once the crisis has been stabilized, the team provides follow-up support to ensure families are adequately linked to services and community resources to prevent future crises. The MCT Family Advocate works 7.5 hours from 8:30 am to 5:00 pm (Rocklin) or 10:30 am to 7:00 pm (Auburn) five days a week; hours may change to accommodate program needs. This is a fast-paced work environment where new tasks unexpectedly arise, and priorities frequently shift, so organization, effective time management, personal flexibility, internal motivation, and a sense of humor are also essential. Employees in this position must maintain Medi-Cal Peer Support Specialist Certification, with a Family, Caregiver, and Family Member and Crisis Services specializations. Cal Voices is a peer-run, grassroots behavioral health advocacy agency. As such, candidates must have personal lived experience as the parent/primary caretaker of a child or youth with complex behavioral health. Applicants must be familiar with California’s Public Behavioral Health System (PBHS), the Children’s System of Care (including children’s behavioral health services, the child welfare/foster care system, and the juvenile probation system), Adult System of Care (including accessing behavioral health services for adults), self-help and resiliency principles, and fundamental principles of peer support and family advocacy. Qualified individuals who are the parent/caregiver of a youth who have received public behavioral health services in any California county, are bilingual/bicultural, or identify as members of traditionally underserved populations (BIPOC, LGBTQ+, veterans, immigrants/refugees, former foster youth, experience with houselessness or justice system involvement, etc.) are strongly desired. Fluency in Spanish or another threshold language is also desired.

Requirements

• Personal Lived Experience As the parent/primary caretaker of a child or youth with complex behavioral needs
• Education and Work Experience A high school diploma or its equivalent
• Professional Credentials (A + B+ C) [1] A. Medi-Cal Peer Support Specialist Certification (MPSS) that is current and in good standing; and B. Parent, Caregiver, and Family Member Specialization; and C. Crisis Services Specialization
• A current and valid Class “C” California Driver License
• Immediate access to reliable personal transportation throughout the workday
• Auto insurance coverage that meets the minimum legal requirements in California
• Ability to perform all of the Job Duties for this position, with or without a reasonable accommodation
• Possession of the Required Knowledge, Skills, and Abilities for this position
• Ability to meet all of the Physical and Mental Requirements for this position
• Ability to pass a criminal background screening, if offered this position

Nice To Haves

• Qualified individuals who are the parent/caregiver of a youth who have received public behavioral health services in any California county, are bilingual/bicultural, or identify as members of traditionally underserved populations (BIPOC, LGBTQ+, veterans, immigrants/refugees, former foster youth, experience with houselessness or justice system involvement, etc.) are strongly desired.
• Fluency in Spanish or another threshold language is also desired.

Benefits

• This position is eligible for employer-paid medical (up to 95%), dental (100%), vision (100%), and life insurance (100% of $50,000 policy) plans.
• Eligible employees may purchase family/dependent health benefits and additional life insurance through these plans.
• Optional benefits include voluntary participation in Cal Voices' 403(b) retirement plan, pre-tax health and dependent care accounts, long term disability plan, and more.
• Paid Time Off: Up to 20 days per year
• Paid Holidays: Up to 13 days per year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees