Familia Ambassador Apprentice

Bank of Guam•Hagåtña, GU

About The Position

At the Bank of Guam it all starts with HEART! We are on a mission to delight customers by delivering exceptional service and being there for them when they need us most – just like family. We demonstrate that level of care by being AUTHENTIC, COMPASSIONATE, COURAGEOUS and PERSEVERING in all our interactions. To that end we encourage all employees to find their passion and be their best selves for our customers, fellow employees, and the greater community. We do this by: LIVING THE BRAND and leading with heart and exceeding expectations EMBRACING THE JOURNEY by accepting change and challenging others to do the same BEING AN OWNER of our career and taking responsibility for our actions LOVING TO LEARN by committing to personal growth and development General Summary: Passionate about service and even more passionate about people An outgoing, service-driven ambassador dedicated to creating meaningful customer experiences and building strong customer relationships Thrive in fast-paced, evolving, team-driven environment Highly organized, always looking for solutions, and not afraid to step outside of the box Inspired by and committed to the Bank of Guam brand, culture, and story through the following:

Requirements

High Initiative – Self-starter, highly motivated, and determined to succeed. You often go above and beyond and do not wait to be told what to do next.
Flawless Execution – Meets deadlines, exceeds goals and expectations and consistently delivers projects and tasks on time, if not sooner.
Leadership – Cheer captain. You uplift and inspire others to succeed and follow through
Past Success – You have a proven track record, a top-achiever, with the confidence to tackle even the biggest challenge.
Adaptability – You are a change agent for all things new and innovative. You embrace an optimistic outlook when faced with environmental and cultural changes most especially when dealing with multigenerational audiences.
Communication – You have strong verbal and written communication abilities and are able to communicate effectively and professionally with customers through all Bank of Guam channels.