FamEx Director

Young Mens Christian Association Of South HamptonChesapeake, VA

About The Position

Under the direction of the Executive Director, the Family Experience Director is responsible for providing Cause-Driven management and operations to the departments of Stay and Play, Interactive Zone, Family Programming, and Birthday/Event Rentals. The Family Experience Director also assumes a leadership role in the annual support campaign. Day to day operations include staff supervision, fiscal control, program development, program area facility management/maintenance, marketing, and volunteer management. The Family Experience Director is also responsible for hiring, training and supervising and leading their staff team in superior levels of member service and engagements.

Requirements

  • Staff shall be of good character and reputation; capable of carrying out assigned responsibilities; capable of accepting training and supervision; and capable of communicating effectively both orally and in writing as applicable to the job responsibility.
  • A Bachelor's Degree in a child-related field or Recreation/Health Sciences is preferred.
  • 1 to 2 years of supervisory experience.
  • Flexible Schedule, days, nights and weekends.
  • Proficient computer skills with ability to learn new software programs.
  • Will be required to walk, stand, kneel, stoop, push, and lift up to 50 pounds.
  • While performing duties the employee may occasionally work in the outside weather conditions, and is exposed to wet, cold and /or humid conditions.
  • Continuous operations requiring attention to detail and multi-tasking.
  • Will be exposed to cleaning supplies.
  • Must be able to stand or sit for long periods of time.
  • Must be physically able to successfully complete required certifications.
  • During peak program seasons, may be expected to work night and weekend hours to meet program needs.
  • An offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements of the position. They may include criminal background and reference checks, E-Verify, drug test, driver’s license record, and/or a Child Protective Services Check (CPS). Additional driver’s license check, CPS, criminal background check, alcohol, and/or drug testing may be required to be processed in the future in order to meet and/or maintain the requirements of this position

Responsibilities

  • supervision and management of Stay and Play, Family Programs, Izone, and Birthday/Event Rentals
  • association, family center meetings and/or leader on duty assignment
  • leadership to Annual Giving and other special projects
  • Plans, develops and implements Stay and Play, Izone, Family Programming, Birthday Parties/Rentals.
  • Provides strong leadership and support for attaining association’s goals and objectives
  • Provides strong fiscal management in all areas of responsibility
  • Develops and manages the budgets related to the position.
  • Monitors the budget and exercises necessary controls to assure operations are carried out in a balanced fiscal position.
  • Includes collection of program fees.
  • Makes necessary purchases, inventories and deliveries of all program related supplies in accordance with association standards.
  • Creates opportunities for members to form small communities and build meaningful relationships.
  • Provides strong leadership and support for attaining goals and objectives of the Association Strategic Plan.
  • Communicates effectively with all family program staff, parents, school officials and community.
  • Assists in maintaining high quality standards adhering to or surpassing state licensing where applicable, and care and maintenance of program facility and equipment.
  • Knows what activities are appropriate to each age group and plans curriculum accordingly.
  • Expands current Family Program offerings with high quality.
  • Programming in accordance with the Association Gold Book guidelines.
  • Develops, cultivates and maintains positive relationships with members, potential members, rental organizations and other outside agencies.
  • Develops, produces and distributes program information necessary to promote assigned programs, in accordance with the family center marketing plan.
  • Hires, trains, evaluates and supervises the Interactive Zone, Stay & Play, Parent’s Time Out, Family Programs, and Birthday/event rentals.
  • Effectively prepares staff schedules, manage and submit employee payroll for assigned areas.
  • Plans, develops, directs and monitors an effective system of communication with program and management staff regarding progress, plans and problems.
  • Recruits and trains program volunteers.
  • Represents the Family Center on the following Cabinets: Interactive Zone, Stay & Play, and Family Programs.
  • Active leadership in staff giving and membership involvement.
  • Maintains current CDL, CPR/AED/O2/First Aid and MAT certification.
  • Attends training as required, including YMCA New Staff Orientation, bloodborne pathogens and child abuse prevention training.
  • Attends mandatory staff meetings.
  • Follows all standards, policies and procedures as established by the YMCA of South Hampton Roads, including Employee Code of Conduct, Child Abuse Reporting and Prevention, emergency procedures; YMCA COVID-19 sanitation and standards, and required program records.
  • Enthusiastic, positive, and motivating to children and peers.
  • Communicates the YMCA mission and objectives to the community.
  • Caring, Honesty, Respect, Responsibility and Faith and promoting the YMCA Mission.
  • Performs all other duties as assigned.
  • Effectively coordinates facility usage for assigned programs and activities.
  • Ensures upkeep of related facilities and equipment.
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