Falls Lodge Housekeeper - Part Time

Horseshoe Bay Resort•Horseshoe Bay, TX

About The Position

Role Overview: The Falls Lodge Attendant is responsible for maintaining the immaculate standards of our lodge facilities. Working under the direction of the Falls Lodge Manager, you will ensure that all guest areas are sanitized, organized, and welcoming. This role requires a high degree of shift-level initiative, a sense of urgency, and a commitment to "Genuine Texas Hospitality."

Requirements

Experience: Previous resort or hotel cleaning experience is highly preferred.
Technical Knowledge: Demonstrated understanding of professional sanitation procedures and chemical handling.
Attributes: A motivated self-starter with strong organizational and multi-tasking skills.
Professionalism: Maintain a professional demeanor in both mannerism and appearance, adhering to all resort uniform standards (including slip-resistant, enclosed-toe/heel footwear).
Communication: Ability to speak, read, and write English is preferred to ensure effective team coordination.
Stamina & Agility: Must have the physical strength and stamina to stand, walk, squat, bend, and stretch for the duration of a shift.
Lifting: Ability to occasionally lift and/or move up to 35 pounds.
Mental Aptitude: Requires strong problem-solving abilities and the ability to work quickly and efficiently within designated time guidelines.
Environment: Commitment to maintaining a clean, safe, and environmentally responsible work environment.

Responsibilities

Facility Sanitation: Execute the cleaning of lodge facilities and guest areas following strict Standard Operating Procedures (SOPs) and advanced sanitation protocols.
Operational Communication: Proactively communicate maintenance needs, supply shortages, or operational challenges to the Housekeeping Supervisor.
Equipment Stewardship: Maintain and care for all cleaning equipment to ensure longevity and safe operation.
Problem Solving: Utilize reasoning and initiative to resolve minor guest or facility issues independently while maintaining a sense of urgency.
Safety & Compliance: Strictly follow all company safety and security policies. Report any work-related accidents, injuries, or unsafe conditions to management immediately.
Confidentiality: Maintain a high level of discretion and confidentiality regarding guest information and resort operations.
Team Collaboration: Work as a cohesive member of the housekeeping team, demonstrating flexibility and patience to ensure the overall success of the department.

Benefits

Housing & Transport: Associate housing and shuttle services available.
Dining: Weekly meal subsidies and discounts at resort retail and dining outlets.
Perks: Golf and amenity privileges (subject to occupancy/business levels).
Travel: Exclusive discounts at over 100 Crescent Hotels & Resorts properties nationwide.
Insurance: Comprehensive Medical, Dental, and Vision plans.
Financial Security: 401 (k) plan with employer match.
Protection: Critical Illness, Accident insurance, and Associate Relief Fund.

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