FaithNet Patient Coordinator

About the position

To provide Social Services in accordance with acceptable social work practices and hospital policies and procedures. Assists patients and their families with personal and environmental difficulties with predispose illness or interfere with obtaining maximum benefits from medical care.

Responsibilities

• Provide patients and their family with available and appropriate resources, to lead a lifestyle that is as productive as possible.
• Report child and adult abuse or neglect to the appropriate authorities in accordance with state laws as situations warrant with appropriate documentation.
• Provide crisis intervention and resources to solve immediate patient and family problems and/or crisis situations with documentation in the medical record.
• Works as a member of the multidisciplinary team to deliver comprehensive, client-centered, and trauma-informed integrated services.
• Collaborate with community resources and partners.
• Collaborate with the Behavioral Health and Social Services Departments to communicate current community needs and concerns, as well as update on the latest resources applicable to patient needs.
• Builds understanding of and appreciation for diversity among clients and supports their connection to culturally responsive and culturally specific services as requested.
• Manage the provision of client support services, including plans for safe care, social service needs, referrals, and community resource linkage.
• Provide assistance with Medicaid applications for patients.
• Other duties as assigned.

Requirements

• Bachelor's degree in social work from an accredited program.
• Experience in healthcare, crisis intervention, or social agency at minimum requirement.
• Requires working with people within the community and coordinating warm hand off for hospitals and partnering agencies.

Benefits

• Flexible schedules for work-life balance
• Paid time off accrues on day one for part and full time employees
• Get up to 50% of earned wages with Payactiv - access to the money you worked for, but haven't been paid yet
• Earn While You Learn - Deaconess offers tuition reimbursement for many healthcare opportunities, STEP UP program will pay your normal wages for time spent in enrolled class hours for up to 18 hours per week for approved programs; Deaconess offers access to a full suite of tools to help manage and educate with student loans and expenses. One on one student loan coaching via email, chat or calls.
• Educational Assistance up to $5,250.00 per calendar year while enrolled in undergraduate or graduate classes.
• Outstanding Referral Programs
• Pet Insurance Available
• Medical Premium Assistance of up to 10% is available for eligible full time employees.
• Wellness Incentives for full & part-time employee to reduce cost of insurance premium by $33.93 (and $11.30 for spouse, if applicable)
• Deaconess RN on Call is available for employees 24/7/365 to speak to an RN
• Automatic enrollment in a 401K plan at 3% pre-tax contribution with an outstanding employer matching program
• Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses
• Career advancement opportunities