Fairfield Inn & Suites San Jose Airport - House Attendant Lead
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The House Attendant Lead serves as a primary point of contact for questions and/or complex problems, in partnership with Housekeeping leadership. This role also performs the responsibilities of a House Attendant to include cleaning and maintaining the appearance of the public areas of the hotel, deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk, and driving shuttle van when needed (property specific). QUALIFICATIONS: * High School diploma or equivalent and at least 1 year of experience in a hotel or a related field preferred. * Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving). * Must be able to convey information and ideas clearly. * Must be able to evaluate and select among alternative courses of action quickly and accurately. * Must work well in stressful, high pressure situations. * Must maintain composure and objectivity under pressure. JOB RESPONSIBILITIES: * Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. * Clean/Buff floors daily according to hotel standards. * Shampoo carpets in the public areas according to hotel standards. * Shampoo furniture as needed according to hotel standards. * Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift * Handle all requests for luggage assistance at check in/our in a friendly, efficient and courteous manner. * Practice safe work habits to ensure safety to guests, fellow associates and self. * Handle items for "Lost and Found" according to Aimbridge Hospitality standards. * At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office. * Complete daily assignment check list and submit to supervisor at the end of the day. * Perform other tasks/jobs as assigned by the supervisor or manager. PROPERTY INFORMATION: Adjacent to the VTA light rail station, our hotel makes it easy to reach downtown San Jose and discover premier attractions including SAP Center, San Jose Convention Center and The Tech Museum of Innovation. After landing at Norman Y Mineta San Jose International Airport, guests can hop aboard our complimentary shuttle to our hotel and relax in our spacious guest rooms and suites. Free Wi-Fi and flat-panel TVs are available to keep visitors connected and entertained. After a restful night's sleep, guests can power up for the day at our complimentary breakfast and bask in the California sun on our picturesque courtyard with ample seating and palm trees. At Fairfield Inn & Suites San Jose Airport, our guests are our #1 priority. Application deadline for Colorado positions:
