Fair Futures Coach (Residential)

Good Shepherd Services-posted 7 days ago
$50,000 - $55,000/Yr
Full-time • Entry Level
Onsite • New York City, NY
1,001-5,000 employees
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Fair Futures Coaches are full-time, trained professionals who are matched with up to 10-15 young people ages 13 and older who have had experiences with the justice system. Coaches meet young people where they are and build a trusting relationship with them using an authentic, trauma-informed, and strength-based approach, often in partnership with colleagues at our Non-Secure Detention program. In addition to providing weekly emotional support, Coaches help young people make progress toward their academic, career development, housing/independent living, and other life goals. When a young person is unsure of their goals/interests, Coaches help them explore and expose them to potential opportunities. They then help young people connect to schools, programs, and opportunities that align with their goals/interests, encourage persistence in those settings, and plan/prepare for the next step on their journey. Coaches celebrate young peoples progress; if something doesnt work out, Coaches help young people reflect and connect to the next opportunity.

  • Build and maintain relationships with approximately 15 young people at any given time.
  • Meet with newly admitted youth within 48-72 hours to begin developing an academic/vocational/educational support plan.
  • Provide ongoing social/emotional support.
  • Work 1:1 with young people to develop academic and career development goals based on their interests and strengths to take measurable steps toward their goals
  • Connect young people to quality schools, programs, resources, and opportunities in line with their goals
  • Connect young people to peer group support and build positive relationships
  • Help young people persist in these settings, navigate any challenges that arise, celebrate successes, and plan/prepare for the next step on their journey
  • Should youth be unsuccessful in any school/program setting, Coaches assist young people to reflect on the experience and work with them to set new goals and transition to the next opportunity
  • Collaborate with Interdisciplinary team guardians to help youth achieve academic, employment, and vocational goals
  • Ensure young aging people can access and maintain stable, affordable housing and build independent living skills.
  • Establish, at least twice monthly, face-to-face contacts with the youth and weekly contacts (via phone, text, email).
  • Provide weekly, ongoing social/emotional support.
  • Build relationships and collaborate with the key adults in the young persons life to support their goals and well-being, including other agency staff (e.g., Case Planners and Specialists), foster parents, school/program staff, and other significant adult figures.
  • Help young people explore their interests and expose them to opportunities in line with their interests.
  • Use an online weekly platform to track contacts, young peoples goals, steps taken towards goals, and other key data.
  • Re-engage disconnected youth and help them re-enroll in an academic setting
  • Assess the fit between the young person and their current academic setting and help them transfer into a better-fit high school or high school equivalency (HSE) program if needed?
  • Visit the young persons school/program and build relationships with school staff, review transcripts and academic data, provide educational advocacy, and discuss progress towards graduation/HSE obtainment
  • Ensure young people are attending school and have the supports and resources they need to be successful, such as tutoring, individualized educational plans (IEPs), 504 Plans, or other special accommodations
  • Expose participants to post-secondary pathways, such as college and/or accredited vocational programs, starting in the 9th grade (or as early as possible);
  • Assist students with post-secondary planning, along with the guidance counselors and/or College Specialists and Career Development Specialists;
  • Connect the student to the College Specialist to apply to colleges, opportunity programs, and all forms of financial aid, funding, and scholarships;
  • Provide college persistence coaching, including ensuring students are receiving all of the financial and academic support they need to succeed each semester;
  • Collaborate with all relevant partners, such as Case Planners, guidance counselors, Youth Development Counselors, Social Workers, Tutors, teachers, family members, caregivers, mentors and other additional supports.
  • Assist young people in obtaining working papers, if needed.
  • Conduct career exploration activities with young people.
  • Assist young people in selecting at least one career development experience each year that is in line with their interests and academic situation/background.
  • Work with the young person and Career Development Specialist to identify potential longer-term career pathways based on the young persons interests, strengths, and academic/vocational plans.
  • Connect the young person to the Career Development Specialist, if needed, to explore workforce development programs and vocational programs and for assistance with job applications.
  • Connect young people, as needed, to agency-based job readiness and/or internship programs
  • Provide persistence coaching to young people enrolled in any external program by checking in with them regularly.
  • Attend and participate in agency training, ACS training, and NYC DOE training.
  • Keep case records and accurate data information up to date, including but not limited to school visits, home visits, community visits, and visits with parents/guardians, by documenting in Connections within five business days of the event.
  • Promote and model the 7 Sanctuary Model commitments and the SELF (Safety, Emotional Management, Loss, Future) Model into daily practice to create a non-violent and trauma-informed culture.
  • Complete transitional discharge education/employment, career, and vocational plan.
  • Perform other duties as assigned.
  • Bachelors degree required with two years of experience working with vulnerable youth in a residential setting, or youth involved in the child welfare system preferred.
  • Knowledge of the Juvenile Justice & Criminal Justice system.
  • Experience working with justice-involved youth.
  • Knowledge of the NYC Dept. of Education, including alternative education/vocational programs (Pathways to Graduation, ACCESS-VR, YABC, etc) , NYC Dept. of Youth and Community Development programs, and the College application process, and Experience with providing 1:1 support to youth in care, preferably in a residential setting.
  • Ability to be flexible to the demands of the youth in care
  • Ability to work autonomously as well as part of a team
  • Excellent verbal and written communication skills
  • Strong time-management, organizational skills, and attention to detail;
  • Ability to troubleshoot, advocate, and navigate obstacles where there is not always a clear-cut pathway;
  • Open to learning how to use and interpret data to inform decision-making;
  • Ability to effectively collaborate in team settings and build relationships with external partners;
  • Ability to use Motivational Interviewing techniques, trauma-informed techniques, and to facilitate therapeutic peer groups.
  • Must have a commitment to work from a strength-based and/or youth & family development perspective.
  • Bilingual (English/Spanish) a plus, but not required
  • Proficient in Microsoft Word, Office, Connection Citrix, and Excel
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