FAD Administrative Assistant

TX-HHSC-DSHS-DFPS • TX

96d • $2,481 - $3,404

About The Position

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

Requirements

• Graduation from high school or equivalent.
• One year full-time administrative support, general office, clerical, secretarial, or Texas Department of Family and Protective Services experience.
• Acceptable Substitutions: Thirty semester hours from an accredited college or university may be substituted on a year for year basis for the required experience.

Nice To Haves

• Experience using Microsoft Software.
• Experience working in an office supporting several staff members.

Responsibilities

• Performs data entry into IMPACT and other electronic programs and systems.
• Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.
• Prepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit.
• Functions as the unit timekeeper and will process purchase orders as directed.
• Types correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit and files related documents.
• Provides program and agency information and/or makes referrals to other community resources.
• Greets visitors, responds to general questions, and directs callers to proper location.
• Performs other duties as assigned and required to maintain unit operations.
• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
• Attends work regularly in accordance with agency leave policy.

Benefits

• Excellent health benefits.
• Special discounts on many products and services through the Discount Purchase Program.
• Longevity pay.
• Generous paid leave.
• Access to the Wellness program.
• Lifetime retirement annuity.
• Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED