Faculty Services Manager, Applied Health Sciences

Brock University

1d • Onsite

About The Position

Reporting to the Dean, the Faculty Services Manager provides operational leadership for all administrative and operational functions within the Faculty of Applied Health Sciences (FAHS). The incumbent ensures efficient administrative and operational support, financial stewardship and alignment with institutional priorities. The Faculty Services Manager oversees the administrative and operational effectiveness of the Faculty, working closely with centres of expertise across the University, while fostering collaboration, consistency, and continuous improvement across departments.

Requirements

• An undergraduate degree in a related discipline, or equivalent combination of education and experience would be considered
• Demonstrated experience in an administrative and budget management role within a multi-union environment
• Demonstrated leadership, supervisory and operations management experience
• Skilled in aligning operations with institutional priorities and driving change
• Knowledge of budget development and financial management
• Proficient in budgeting, forecasting, and resource optimization
• Committed to continuous improvement and operational excellence
• Proficiency with computer systems and software applications
• Ability and willingness to learn and adapt to emerging technologies, including AI tools and platforms
• Strong communication and interpersonal skills with a customer-service orientation
• Strong leadership skills with experience managing diverse teams
• Ability to inspire, mentor, and manage high-performing teams
• Effective in fostering partnerships across departments and units
• Excellent organizational, analytical, and problem-solving abilities

Nice To Haves

• Master’s degree
• Experience in an academic setting

Responsibilities

• Provide operational support to the Dean and Faculty leadership, working to understand Faculty needs, supporting the development of annual plans, by translating administrative and operational priorities into actionable plans
• Support the implementation of annual operational plans, monitor progress, and report on key metrics
• Oversee the delivery of administrative and operational support services, ensuring alignment with institutional goals and service excellence
• Serve as the primary liaison for administrative, operational and financial matters for FHAS, representing Faculty interests on university-wide committees and initiatives
• Direct and oversee day-to-day operations and administrative functions
• Provide training and resources to support operational consistency and maintain efficiencies
• Manage escalated issues and support conflict resolution to maintain service quality and provide timely resolution
• Ensure compliance with institutional, legal, and regulatory requirements
• Develop and maintain efficient workflows and standardized procedures to optimize faculty operations
• Lead Faculty budget planning and development processes, ensuring efficient resource utilization
• Serve as the primary point of contact for faculty workload tracking and teaching allocation processes
• Advise the Dean on financial planning and budgets, providing analysis, insight and recommendations
• Collaborate with Finance to align budgeting and financial planning with operational needs
• Oversee the development, reporting and ongoing management of Faculty budgets and the preparation of financial reports for the Dean and Faculty leadership

Benefits

• Health & Dental Benefits: Comprehensive extended health, dental, and vision coverage.
• Pension Plan: Enrollment eligibility in the Brock University Pension Plan.
• Vacation: Up to 3 weeks per year, in addition to university holidays.
• Professional Development: Eligibility for the Brock Tuition Waiver Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager