Faculty Practice Supervisor - Ophthalmology - Brookline, MA

Tufts Medicine

71d • $60,908 - $76,140

About The Position

This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that supervises para-professional employees.

Requirements

• Associate's degree in Healthcare Administration, Business Administration, or related field.
• Three (3) years of experience in a healthcare setting.
• One (1) year of supervisory experience including managing staff, patient services, and office operations in a healthcare environment.

Nice To Haves

• Bachelor’s degree in Healthcare Administration, Business Administration, or related field.

Responsibilities

• Assists in the management of daily operations of the clinical practice under the guidance of the Clinical Practice Administrator.
• Supervises front desk receptionists, billers/coders, and medical assistants to ensure optimal staffing and resource utilization.
• Oversees patient registration, scheduling, and billing processes to ensure accuracy and efficiency.
• Monitors compliance with all relevant regulations and policies.
• Supports quality assurance initiatives and patient satisfaction evaluations.
• Handles patient complaints and issues, ensuring swift and effective resolutions.
• Assists with financial management of the practice.
• Monitors expenditures and reports on financial variances.
• Supports the Clinical Practice Administrator in financial and operational reporting.

Benefits

• Comprehensive Total Rewards package that supports health, financial security, and career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees