Factory Transition Services Program Manager

Applied Materials•Austin, TX

6d•$112,000 - $154,000

About The Position

Provides Factory Transition Services (FTS) leadership, Support and Mentorship to Sales, Field Service, Service Business Units and Product Marketing for Tool Relocation requirements. Creates and Maintains the Business Processes related to FTS Operations for Kit creation, updating support documentation/BU Master Lists. Supports and/or leads other projects as assigned, as needed.

Requirements

Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families
Applies understanding of the industry and how own area contributes to the achievement of objectives
Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges
Identifies and resolves technical, operational and organizational problems
Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
Guided by policies and resource requirements within business unit, department or sub-function
Guides, influences and persuades others internally in related areas or externally
Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
Bachelor's Degree
10 - Years of Experience

Responsibilities

Ensures that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of completion.
Ensures that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion.
Ensures that all phases of project, program and/or process development are documented and that information required in other functional areas is reported, disseminated, or transferred, as appropriate. Ensures compliance with Company policies regarding Engineering/Lab notebooks, patents, confidentiality and safety.
Ensures that the utilization of all material and financial resources is carried out in an effective manner.
Effectively assigns work to subordinate staff, providing for professional development in addition to maximum productivity for the area.
Spearheads research and development of new technologies, as appropriate, and ensures that newly created processes, designs, and/or methodologies are incorporated into Applied Materials products/services, and/or disseminated to other areas as needed.
Keep the Consolidated FTS Business Process Manual up to date, through Publication and Internal Service Bulletin Change Notifications
Maintain and update Master Parts Lists/Bill of Materials for Legacy equipment and New Product Introduction
Collaborate with key stakeholders across the enterprise (Field and Product Business Units) to address change requests from customers and Field Service personnel.
Provide Subject Matter Expertise on Short Notice Kit Expediting for various relocation scenarios, including internal cost data and part sourcing strategies.