Factory Store Receiving/Shipping Associate - Part Time

Lodge Cast Iron•South Pittsburg, TN

6d•Onsite

About The Position

As a Factory Store Receiving/Shipping Associate at Lodge Cast Iron, you’ll be responsible for ensuring the smooth operation of our shipping and receiving processes. Your role is critical in maintaining the accuracy and quality of all incoming and outgoing shipments, transfers, and merchandise. You’ll work closely with the sales floor team to keep our store well-stocked and organized, making sure products are ready for our customers. If you’re detail-oriented, organized, and enjoy working in a fast-paced environment, this role will be a great fit for you.

Requirements

At least a high school diploma or GED.
Valid state vehicle operator license that is in good standing.
Ability to lift up to 30 pounds and stand on a solid surface for up to 10 hours or more.
Ability to climb, bend, push, pull, and kneel.

Responsibilities

Receive incoming shipments, verifying the accuracy of packing slips against purchase orders and physical inventory.
Report damages and discrepancies to management from creation to resolution.
Maintain organized, error-free paperwork and filing systems.
Communicate incoming product to the sales floor Manager on Duty (MOD) to prepare space for new inventory.
Unpack, sort, tag, and deliver merchandise to the sales floor in a timely manner.
Operate dolly, pallet jack, and forklift as needed.
Prepare outgoing packages accurately and in a timely manner, using UPS software for correct pricing and labeling.
Trace and resolve lost shipments and/or customer claims of lost shipments.
Consult with the manager to lead, guide, and train employees performing related work in accordance with Lodge standards.
Keep the backroom clean and organized to Lodge standards.
Perform store opening and closing procedures as needed, including cash handling.
Provide excellent customer service over the phone and on the sales floor.
Stay familiar with all Lodge policies, procedures, and standards.
Assist customers with product knowledge and advice.
Assist with or perform all other job-related duties as assigned.